Upgrading AIX print drivers with InfoPrint Manager for AIX Version 4.11

If you are installing InfoPrint Manager for AIX Version 4.11, upgrade your AIX drivers (Colon Files for AIX ) for these printers. For the most recent information, go to the Ricoh website at https://www.ricoh-usa.com/en/support-and-download and follow the instructions to download the resources you need.

These colon files are referenced when you create either an AIX DSS printer or a PSF other-driver DSS printer through InfoPrint Manager and when you specify particular trays from which to pull paper using InfoPrint Manager attributes.

Note: If these printers are network-attached through the internal adapter, install the back-end programs for the printers. For more information on the installation process, see the RICOH Software Information Center at https://help.ricohsoftware.com/swinfocenter.

You can use these steps to access these colon files from the web:

  1. Go to the Ricoh website at https://www.ricoh-usa.com/en/support-and-download.
  2. Enter your product details in the Search for downloads box or select the appropriate category and subcategory in the Select to find downloads for your equipment field.
  3. Click on the AIX driver button.
  4. On the resulting AIX driver page, follow the instructions to download and install the driver files.

    If this page displays a Readme File link, click it to find the directions.

Note: If you upgraded from a root installation to a non-root installation, change the owner of the /var/spool/*piobe.dev files of each InfoPrint Manager destination from root to the non-root user selected for running InfoPrint Manager. Otherwise, you receive this error: 5010-083 A system error occurred while trying to process this request. Use your local problem-reporting procedure to report this message.