Rejecting service

If you have problems with a service update for InfoPrint Manager software, it is possible to revert to the last applied level installed on the system. To do so, however, you must make sure that a backup of all previously mentioned InfoPrint objects was made at a time when the printing system was at its previous level.

To reject a service, you need to uninstall InfoPrint Manager for Linux preserving data and install the level of code you previously had:

  1. Log on to your system as root.
  2. Insert the InfoPrint Manager service DVD-ROM into your DVD-ROM drive. This lets you access the latest version of the setup script that you should always use to reject an InfoPrint Manager for Linux service update.
  3. Make sure that no jobs are currently active on this server. Any active jobs will be interrupted by the service process.
  4. Open a terminal window.

    If you are using GNOME, you can open a terminal window by clicking on the terminal icon contained in the front screen (the front screen is the task bar that appears at the bottom of the screen). By default, the terminal icon is contained in a popup menu above the text editor icon that appears on the front screen.

  5. Type this sequence at the command line:
    1. Mount the Service DVD that you would like to reject with the command:

      mount /dev/cdrom /media/<mount_point>

    2. Run /media/<mount_point>/setup —u d command to uninstall Infoprint Manager for Linux
    3. Mount the previous Service DVD that you would like to go back to with the command:

      mount /dev/cdrom /media/<mount_point>

    4. /media/<mount_point>/setup and follow the installation steps

If you encounter problems with your InfoPrint Manager system after rejecting service, restore the directories and files listed in Backing up InfoPrint Manager for Linux. These InfoPrint Manager directories and files can contain environment variables, objects, or any changed portions of the product.