Changing the server host name and pdserver name

Use this procedure to change the host name of the system that your InfoPrint Manager server runs on.

Changing the server host name

If you change the host name of a server where InfoPrint Manager is running, the system fingerprint is impacted. Any change in the system fingerprint stops InfoPrint Manager pdservers from running. Before changing the host name, make sure that you have a a complete list of your License EIDs so that you are able to generate a new license key once the system fingerprint has stabilized under the new host name.

Note: InfoPrint Manager Linux customers need to open a support ticket through normal channels to request a license recharge to the EIDs because there is viable self-service revoke on these platforms at this time.

Before changing the server host name, create a full backup for the InfoPrint Manager system. Then, run a pdcapture and store the resulting file on a different system and run an ISMU dump to create a restorable archive of the current InfoPrint Manager system objects.

To change the server host name, follow these instructions:

  1. On RHEL 6
    Modify the host name variable in /etc/sysconfig/network file to the new host name of the server.
    On RHEL7
    Modify the old host name of the server to the new host name of the server in the file /etc/hostname.
  2. If necessary, change the old host name with the new server name in the file /etc/hosts.
  3. For the changes to take effect, restart the machine.
Note: It is not necessary to change the pdserver name.

Changing the pdserver name

To change the pdserver name, follow these instructions:
  1. Change the old server name with the new server name in /etc/rc.pd.servers file (if available).
  2. Stop all running pdservers. In case of interoperability, stop all pdservers from all interoperated machines.
  3. Clear the namespace:

    # clrfstns /var/pddir/default_cell

  4. Reset the fst.ports:

    # pdinitports

  5. Remove the /var/lib/pd/pdserver.conf file:

    # rm /var/lib/pd/pdserver.conf

  6. Remove the old_server_name file from the /var/pd/old_server_name/pdb/spooler/ directory:

    # rm /var/pd/old_server_name/pdb/spooler/old_server_name

  7. Rename the /var/pd/old_server_name folder to /var/pd/new_server_name:

    # mv /var/pd/old_server_name /var/pd/new_server_name

  8. If /var/pd/new_server_name contains one or more files that end with .dev, symlink, /var/pd/new_server_name as /var/pd/old_server_name:

    # ln -s /var/pd/new_server_name /var/pd/old_server_name

    Note: You can skip this step and remove all printers that have .dev files in /var/pd/new_server_name and recreate deleted printers after step 9.
  9. Start the new_server_name pdserver or reboot your computer.
Important: Changing the host name of a server running InfoPrint Manager impacts the license fingerprint, which stops InfoPrint Manager from running. Before changing the host name, make sure that you have a new license key generated using the new host name. This might imply that you stop InfoPrint Manager and temporary change the host name, use License Key Management Application to get the new fingerprint. Use the self service Ricoh entitlement site to generate a new license key using the new fingerprint to be used permanently with the product.