Accessing the latest information and fixes
You can find download fixes for InfoPrint Manager for Windows on the RICOH website at http://rpp.ricoh-usa.com
You can find updated documentation for InfoPrint Manager for Windows in the RICOH Software Information Center at https://help.ricohsoftware.com/swinfocenter .
In order to obtain additional support for InfoPrint Manager for Windows, you need to purchase a support contract. Please contact your local marketing team for more information about how to obtain this support. Terms and conditions for support vary by country and geography.
If you are in the U.S., you can call 1-888-426-4343 to set up a SupportLine contract for InfoPrint Manager for Windows. After a SupportLine contract is established, you can request technical assistance by calling 1-800-237-5511. When you call this number, you will be asked to provide your customer number, operating system, name of the failing product (InfoPrint Manager for Windows), and a brief description of the problem. Please have this information available when you place a call for technical assistance.