************************************************** RICOH TotalFlow Prep Version 4.1.5 ************************************************** - Read Me First - January 2017 This document contains important additional information about RICOH TotalFlow Prep. Read it carefully before installing or using this application. -------- System Requirements -------- Computer: Windows compatible machine CPU: 3.0 GHz Intel Core 2 Duo or higher recommended Main memory: 8.0 GB or higher recommended (minimum 4.0 GB) Hard disk: - Program: 1.5 GB or more Free space of at least 10 GB is recommended. Monitor: - Resolution: 1280 x 1024 pixels or greater recommended (minimum 1280 x 768 pixels) Operating System: Windows 7 Professional/Enterprise/Ultimate Edition SP1 (x86/x64) Windows 8 Pro/Enterprise (x86/x64) Windows 8.1 Pro/Enterprise (x86/x64) Windows 10 Pro/Enterprise (x64) Windows Server 2008 R2 Standard/Enterprise Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 R2 Standard (x64) (Under a 64-bit operating system, this application can be used only in 32-bit mode.) Supported Languages: Dutch, English, French, German, Italian, Spanish Network: - Ethernet LAN adapter (at least 100 Mbps, wired LAN recommended) - TCP/IP protocol (IPv4) Associated Applications: When using the following types of files, install the necessary external application before setting up this application. * Microsoft Office (Word/Excel/PowerPoint) files - Adobe Acrobat 8 Standard / Professional, Adobe Acrobat 9 Standard / Pro, Adobe Acrobat X Standard / Pro, Adobe Acrobat XI Standard / Pro, Adobe Acrobat DC (Adobe PDF Driver must be installed.) - Microsoft Office Word 2003 SP3 / 2007 SP3 / 2010 SP1 / 2013 / 2016 - Microsoft Office Excel 2003 SP3 / 2007 SP3 / 2010 SP1 / 2013 / 2016 - Microsoft Office PowerPoint 2003 SP3 / 2007 SP3 / 2010 SP1 / 2013 / 2016 Note: Microsoft Office Trial version is not supported. * PS/EPS files - Adobe Acrobat 8 Standard / Professional, Adobe Acrobat 9 Standard / Pro, Adobe Acrobat X Standard / Pro, Adobe Acrobat XI Standard / Pro, Adobe Acrobat DC (Adobe PDF Driver must be installed.) You can register the following external applications for PDF editing: - Adobe Acrobat 8 Standard / Professional, Adobe Acrobat 9 Standard / Pro, Adobe Acrobat X Standard / Pro, Adobe Acrobat XI Standard / Pro, Adobe Acrobat DC You can register the following external applications for image editing: - Adobe Photoshop CS5 / CS6 - Adobe Photoshop Elements 8 / 9 / 10 / 11 A web browser must be installed in order to view the HTML documentation. The recommended browsers are Internet Explorer 11 or the most recent version of Firefox. A web browser must be installed in order to launch TotalFlow Prep from TotalFlow Production Manager or TotalFlow Path. Recommended browsers: - Latest Chrome browser plus two previous versions at time of release: Current version is 48.0 - Latest Mozilla Firefox browser plus two previous versions. Current version is 44.0 - Internet Explorer 11 - Microsoft Edge - Mac OS X: Safari 7, 8, and 9 -------- Supported Devices -------- For the full list of supported devices and specific device information, see the Printer Connector Readme, located under Start -> All Programs -> RICOH TotalFlow Prep. The procedure for accessing the file might differ according to the operating system. --------Notes on devices-------- - With the EFI Fiery controller option, if the printer configuration error is displayed and you cannot configure the finishing device for stapling or punching holes, for example, it means that the device information cannot be obtained from the EFI Fiery controller. You must reboot the EFI Fiery controller. - TotalFlow Prep does not support the following functions: * Set a password of a stored document for the Document Server * Select a Collate Type - If some pages are combined and reduced, narrow lines might not be printed. - If the EFI Fiery controller option of the printer is changed after the printer is added in this application, the error message "The printer status is unknown.(101058)" is displayed. If you want to change the EFI Fiery controller option of the printer, you must add a different printer or delete that printer from this application and add it again. - If a virtual printer from TotalFlow Print Manager or Production Manager was added in this application and the printer assigned to the virtual printer is changed to another printer in TotalFlow Print Manager or Production Manager, the error message "The printer status is unknown. (101058)" might be displayed. In this case, you must add a different printer or delete that printer from this application and add it again. - Perfect binding is not supported with the EFI Fiery controller option. - When a job with mixed paper size is set as duplex, the print direction on the back of the paper might differ from the output page. The same problem might occur when a stapling exception is also specified. Rotate the page using the [Rotate tool] to correct the output. - The device cannot staple or punch along the long edge of the sheet when the sheet can be fed only in the short-edge-feed. - The Cover/Designation/Slip/Separation Sheet from the tray paper settings in the printer configuration These settings must be set to off in the printer configuration. Otherwise, the cover, designation, or slip sheet will not be inserted. The specific procedure depends on the printer model. See the printer documentation for more information. - Interposer Tray, Interposer Upper Tray, or Interposer Lower Tray are not selected with [Auto tray select] Select these trays manually instead of using [Auto tray select]. - In the following devices with EFI Fiery controller option, the transparency paper type cannot be used by TotalFlow Prep. * RICOH Aficio MP C6501 * RICOH Aficio MP C7501 * RICOH Pro C5100S/C5110S - In the following devices with EFI Fiery controller option, the transparency paper type or the translucent setting for opacity cannot be used by TotalFlow Prep. * RICOH Pro 8100S/8110S/8120S - Depending on the type of the Large Capacity Tray (LCT), TotalFlow Prep allows a certain paper type to be used in LCT when it is not allowed from a printer. Select the paper types for LCT from the printer configuration. - With EFI Fiery controllers, "Auto paper select" does not match the paper as it refers to the manual paper. - For Half-fold, the combination of Half-fold and Collate determines if you get Half-fold or Half-fold (multi-sheet) on EFI Fiery controllers. - When a Postscript printer without EFI Fiery controller is created, DevCaps displays the IMSS media catalog after a short delay. If the paper catalog is not received from the printer, check the printer status, wait 5 minutes and then use "Update Printer Information." --------Notes on installation/uninstalling-------- - To uninstall this application from your computer you must have administrator privileges. Make sure that you use the same account that was used when the application was installed. - Do not place any user data in the destination folder where you install this application. The data might be removed when you cancel the installation or uninstall the application. - To update the Windows operating system version of the computer where this application is installed, follow these steps: (1) Back up all the necessary job data and settings. (2) Uninstall this application. (3) Update the version of the operating system. (4) Install this application. (5) Restore the necessary data. - Do not run the update patch installation from a folder with the name ending with the "!" character. - The TotalFlow Prep installer also automatically installs the Printer Connector component which facilitates printer communication. - If you delete the 'app' folder of this application and then perform an overwrite installation, you need to go to \app (example: C:\Program Files (x86)\RICOH\TotalFlow Prep\app) and restore the folder permissions for the 'app' folder. Follow this procedure: (1) Right-click the 'app' folder and select [Properties].   (2) On the [Security] tab click the [Edit] button.   (3) In [Group or user names] click [Users].   (4) In [Permissions for Users] select the [Allow] check box next to [Full control] to give full control to the users selected in step 3.   (5) Click [OK]. -----Notes on TotalFlow Prep Installation Conflicts------ - You may encounter an issue with installation If you try to install TotalFlow Prep on a computer that is running Trend Micro Maximum Security Antivirus. The antivirus software may identify the TotalFlow Prep installer as a suspicious program and abort the installation. If this occurs, you can use one of the following solutions to install TotalFlow Prep: (1) Exit the Trend Micro Maximum Security utility before running the TotalFlow Prep installer. Restart the antivirus software after TotalFlow Prep installation is complete. (2) Disable your network connection before running the TotalFlow Prep installer. This prevents your server from accessing the internet. Enable your network connection after TotalFlow Prep installation is complete. (3) After unzipping the TotalFlow Prep install package, open the Trend Micro Maximum Security console. In the "Device" tab, click on "Configure" for "Security Settings." Click on "Exception Lists" and browse to the full path of the TotalFlow Prep Setup.exe file. Click "OK" to add the Setup.exe file to the exception list. After exiting the Trend console, launch the TotalFlow Prep installer. --------Notes on the RestartTFPrep.bat file-------- - Depending on the version of TotalFlow Prep installed on your computer, you may need to run the RestartTFPrep.bat file after installing RICOH Printer Connector updates or upgrading versions of TotalFlow workflow products. The following list describes the situations when running the RestartTFPrep.bat file is required: - TotalFlow Prep 3.1 is installed and you install RICOH Printer Connector updates. - TotalFlow Prep 4.0 or higher is installed and you install RICOH Printer Connector updates. - TotalFlow Prep 3.1 is installed and you upgrade another TotalFlow workflow product from version 3.1 to 4.0 or higher. - Run the RestartTFPrep.bat file from the command prompt by executing the following command: C:\Program Files (x86)\RICOH\TotalFlow Prep\PC\bat\RestartTFPrep.bat --------Notes on scanner-------- - Before installing the TWAIN driver on Windows Server 2008 R2, Windows Server 2012, or Windows Server 2012 R2, install the Desktop Experience feature from Administrative Tools. --------Notes on input data-------- - When a job is created from a Microsoft Office document, this application imports the output of Adobe Distiller directly. - If the document is not converted correctly by Adobe Distiller, the input received by this application is incorrect. You can try to convert the original document to PDF in Microsoft Office using a feature such as PDFMaker before submitting it to this application. - Supported PDF file * This application supports PDF files that are created using: - Genuine applications by Adobe Systems PDF version 1.3 - 1.7 - The scanner function provided by the manufacturer of the devices listed in the "Supported Devices" section If you use a PDF file that was not created using the applications or devices specified above, the file might not be imported into this application or some functions of this application might not be available. * This application does not support PDF files that include XFA forms created using an application such as Adobe LiveCycle Designer. Before importing a PDF file into this application, convert the file so that it does not contain XFA forms. For example, you can remove the XFA forms by using Adobe Distiller to convert PDF to PDF. - If the PDF file is created with Adobe Illustrator, the preview of the file might be shifted incorrectly. To fix the problem, you can try to save the data as a new PDF with the [Save as] option in this application. Then, you can create the job from the saved PDF file. --------Notes on hot folder-------- - The files placed in the hot folder are removed after the application processes them. Make a copy of the files that you want to save before you place them in the hot folder. - If you want to delete from the disk a folder that is defined as hot folder, you must first remove the associated hot folder settings from this application. Otherwise, the application will recreate the folder the next time it polls for jobs. --------Notes on hot folder limitation-------- - A fatal error can occur when a hot folder and a job have conflicting settings. If a fatal error occurs after a job is dropped in a hot folder, re-open the job in TotalFlow Prep using the same printer as the hot folder. A job settings conflict dialog appears and lists the conflicting job settings. --------Notes on tabs-------- - Unused tab ejection works with Fiery JDF version 1.2.2.19 or higher and has only been tested on Pro 8100S/8110S/8120S/8100EX. For tab ejection to function: - Make sure that the [Apply settings to PDF and remove from job ticket] check box is not selected in the [Job Setup] panel. - You can print on the tab ear using the options available on the [Edit Tabs] screen. However, if you want to use the tab ejection functionality, you can only print text and not images. - You cannot use the tab ejection functionality if the job has converted tabs. Additionally, follow this procedure to activate the tab ejection feature on the Fiery controller: -Edit X:\EFI\server\system32\configuration.txt, where X is the drive where the controller is installed, and change [RuleFile] AutoCreate=0 to [RuleFile] AutoCreate=1. -Save the file. -Reboot the Fiery controller. - When you print text on the tabs of inserted tab stock while the [Apply settings to PDF and remove from job ticket] check box is not selected, make sure that the fonts used for the tab text are available on the printer. - For best results, make sure that the number of tab stock sheets defined in TotalFlow Prep matches the tab stock settings on the printer. - You can use paper up to 13 inches in height as tab stock. --------Notes on fold-------- - Available fold options The setting for [Print side] is available with EFI Fiery controller and the available options are "Inside" and "Outside". The [Fold sheets together] check box is available without EFI Fiery controller and the equivalent multi-sheet folds are available in the fold type selection with EFI Fiery controller. --------Notes on Help System-------- - If Help (F1) displays a blank page in the browser, shut down the TotalFlow Prep Service and close the TotalFlow Prep application. Restart the TotalFlow Prep Service and then the TotalFlow Prep application. --------Notes on input trays-------- - If the printer does not use the input tray specified in TotalFlow Prep, you can try one of these solutions: For printers with Ricoh controllers, make sure that the [Tray Switching] and [Extended Auto Tray Switching] options are disabled. See the printer's documentation for more information. For printers with EFI Fiery controllers, make sure that the paper selected in TotalFlow Prep matches the paper loaded in the tray: - If the controller matches papers based on attributes, the size, weight, and type attributes specified for the paper in TotalFlow Prep must match the size, weight, and type of the paper loaded in the tray. The catalog ID specified for the paper in the job ticket is not taken into account. - If the controller uses a catalog ID to match papers, the catalog paper specified in TotalFlow Prep must match the catalog paper loaded in the tray. See the printer's documentation for more information. --------Notes on the Web browser version of TotalFlow Prep-------- - Make sure that you disable content-filtering and ad-blocking extensions for the TotalFlow Prep Web page. --------Notes on the Advanced Imposition Option-------- - When you apply a job preset that includes advanced imposition options, the settings from the job preset are applied in the following order: 1. Image processing settings 2. Advanced imposition settings 3. The rest of the settings from the job preset, such as finishing, color, exception, output, and page numbering settings. - When you use the [Add files] function on the Advanced Imposition screen, you can only add files from local folders. Adding files from mapped drives is not currently supported and results in an error with the message "Path or file does not exist". Copy the files from the mapped drive to a local folder. - For best results, make sure that the press paper size and document trim page size saved in the layout match the paper size and trim size set in the [Paper, Trim & Layout] panel on the [Advanced Imposition] screen. - Extended ASCII characters are not supported in the names and folder paths of input files, in the folder path for saving layouts, or in the names of layouts, mark profiles, banner profiles, barcode profiles, and signature profiles. - Notes on barcode variables: - The [Document Number] variable can only be used for page barcodes. - The [Serial 1], [Serial 2], and [Serial 3] variables are not currently supported. - Not all variables and fields work with all documents. - Custom fields and data sources are not currently supported for general use. --------Other notes-------- - Page and Size Limitations Use this application within the following limits: * One job can have a maximum of 1000 pages. * One job can have a maximum of 2 GB. * One job can have a maximum of 100 chapters. * Maximum number of editable jobs at the same time is 10. * Maximum number of available count of undo is 15. * Maximum number of Custom Papers is 500. * Maximum number of Tab Stock Presets is 100. * Maximum number of Presets is 100. * Maximum number of Hot Folders is 25. * Maximum number of Printers is 20. - The performance of the application depends on several factors, including the size of the job file, the system performance, and the overall load on the system. - We strongly recommend that you back up regularly all configuration information of this application. We are not responsible for any loss of nor damage to your configuration information. - If you have already specified finishing settings for the job and you change the paper size, some of the finishing settings might be removed. Check the finishing settings in the workspace preview and, if it is necessary, correct the paper size and set finishing settings again. - When you work with very large jobs, it might take a significant amount of time to perform [Insert blank page], [Copy], [Insert new pages], etc., compared with other functions that change the page layout. - When you add a new preset with the [Save job as preset] function, you cannot select a network folder as [Output folder] for the [Save as print job] and [Save as PDF] options on the [Save preset] screen. The [Output folder] must be a local folder that can be accessed by the Windows service. - When you choose "black" from the color palette for masks or for header and footer text, for example, the color might not change to "black". If this happens, choose another color first and then choose "black". - An HTTP error has occurred (101012, 101055) When TotalFlow Prep sends jobs to TotalFlow Print Manager or TotalFlow Production Manager, the system load increases temporarily and an HTTP error might occur. Send the jobs again when the system load decreases. - Valid printable area The valid printable area depends on the device, device settings, paper size, and datastream type. Images that are close to the edge of the sheet will not print outside the valid printable area, even if they appear in the preview on TotalFlow Prep. For example, this might happen when you print on the tabs of inserted tab stock. Try increasing the printable area in the printer settings. - Extra page definitions remain in the ticket in some situations When defining an exception page, the original page size might remain in the job ticket. To schedule the job, the target printer must have the original paper size available even though it is not needed for actual printing. - Workflow with TotalFlow Production Manager When it is started from TotalFlow Production Manager, TotalFlow Prep might not preserve the open orientation in the JDF file. - Unsupported paper color values in TotalFlow Print Manager and TotalFlow Production Manager If you submit a job with an unsupported paper color value to TotalFlow Print Manager or TotalFlow Production Manager, the paper color changes to "Not set." Adjust the paper color settings as necessary. - [Apply settings to PDF and remove from job ticket] If the [Apply settings to PDF and remove from job ticket] check box is selected, the settings are applied to the PDF file and removed from JDF. For example, if four pages are imposed on a sheet, a 4-Up PDF file is created and 1-Up is specified in the JDF file. - Adobe Photoshop Elements to edit an image To edit an image using Adobe Photoshop Elements, specify "PhotoshopElementsEditor.exe" in the [External programs] tab on the [Preferences] screen. The communication with the program might not work properly if you specify instead Photoshop Elements X.0.exe, where X.0 is the program version. - If the TotalFlow Prep service is stopped and then restarted while the user interface is running, the error message "Failed to connect with the server. (2000000001)" might be displayed. Close the user interface and restart it to fix the problem. - "Save" option from an external program When you save a file from an external program, make sure that you use "Save", not "Save As", from the external program to avoid changing the file name and file extension. - Processing multiple jobs and the 2000013101 error message An error stating that another instance of TotalFlow Prep is already running [Error: 2000013101] might be displayed if you open a job from Windows Explorer while another job is still loading in TotalFlow Prep or if you submit several jobs to a hot folder at the same time. Restart TotalFlow Prep to fix the problem. - When the specified paper size falls within the range of -5 point to +5 point of the standard paper size, the paper is displayed with the standard paper size, such as A4(210 x 297mm), B4(257 x 364mm), Letter(8.5 x 11). - When you apply an image overlay to an original document with mixed paper size, the mask object is scaled according to the paper size, while the size and aspect ratio of the text and image objects are not modified. - When several hundred jobs are submitted for printing, the [Alerts] panel might not display the states of the jobs accurately. To fix the problem, close and reopen the [Alerts] panel. - When you set a staple subset using the [Subset finishing] function, the options that are not compatible with the current job settings are not marked with a red dot as they are in the [Finishing] panel. If you select an incompatible option, the dialog box for solving conflicts is displayed and you can use the provided information to adjust the job settings as required. - When a job enters the retain phase in TotalFlow Print Manager or TotalFlow Production Manager after it is printed, the state of the job changes from [Printing] to [Preparing to print] in the [Alerts] panel in TotalFlow Prep. - When you change the job printer, any papers from the paper catalog of the printer are preserved in the job settings if a paper with the same name, size, type, and color is available on the new printer. The weight attribute is not taken into consideration for the comparison. This applies for the paper set for the job and for covers, tabs, designation sheets, and slip sheets. For paper exceptions, the original paper is replaced with a custom paper with matching properties. =================== * Microsoft®, Windows®, Windows Server®, Windows Vista®, Excel®, PowerPoint®, and Internet Explorer® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. * This product includes software to be licensed under the GNU Lesser General Public License, Version 3 (LGPL). *Turnkey (http://opensource.adobe.com/wiki/display/blazeds/download+blazeds+trunk) *BlazeDS (http://opensource.adobe.com/wiki/display/blazeds/BlazeDS) * This product includes software to be licensed under the Mozilla Public License, version 1.1 (MPL). *Text Layout Framework(http://opensource.adobe.com/wiki/display/tlf/Text+Layout+Framework) * Oracle trademark Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. * Apple and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. * Google and Chrome are trademarks of Google Inc. * Firefox is a registered trademark of the Mozilla Foundation. * Portions of this software product are copyright 1984-2016 Adobe Systems Incorporated and its licensors. All rights reserved. Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, Distiller and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners. * This product contains technology owned and copyrighted by ULTIMATE. The associated Trademarks, Patents and Copyrights are the property of ULTIMATE. Copyright © Ultimate Technographics Inc. 1992-2016. All rights reserved. * Kodak and Preps are registered trademarks of Eastman Kodak Company. * The names of companies and products mentioned herein may be either trademarks or registered trademarks of their respective owners. * This product includes third party and open source software. For the list of software and versions used and for license information, refer to the "TotalFlow Prep Notices File" and "TotalFlow Prep License Information File" documents available in the Licenses folder on the installation DVD. =================== (c) Copyright Ricoh Company, Ltd. 2011, 2017. All rights reserved.