Firewall Settings

Before licensing the application, configure your firewall settings to allow access to a list of external servers required for retrieving license information.

In your firewall settings, grant access to the following external servers:

Japan, North America, Latin America
  • https://static.app-ricohsoftware.com
  • https://accessmanagement.app-ricohsoftware.com
  • https://retrievecertificate.app-ricohsoftware.com
  • https://getinfo.app-ricohsoftware.com
  • https://appreg.app-ricohsoftware.com
  • https://www.amazontrust.com
  • https://*.iot.us-west-2.amazonaws.com
  • https://*.credentials.iot.us-west-2.amazonaws.com
Other Regions
  • https://static.app-ricohsoftware.eu
  • https://accessmanagement.app-ricohsoftware.eu
  • https://retrievecertificate.app-ricohsoftware.eu
  • https://getinfo.app-ricohsoftware.eu
  • https://appreg.app-ricohsoftware.eu
  • https://www.amazontrust.com
  • https://*.iot.eu-west-1.amazonaws.com
  • https://*.credentials.iot.eu-west-1.amazonaws.com