Collecting Traces

To help troubleshoot a problem, you can gather traces from your Data Collector. Data Collector currently uses a tracing mechanism that records the code activity.

Use the following steps for gathering traces:

  • Gather your Data Collector traces together with any additional system information, such as installation details and disk space, as a ZIP package by launching a script, with the name getTraces. Use getTraces.bat for Windows and getTraces.sh for Linux.
  • You can also gather traces and make them available through download, using the URL http://DataCollector/getTraces.
  • The result should be named DataCollector-Traces-ts.zip, where ts represents the time stamp in milliseconds when traces were collected.