RICOH Fiery Cut Sheet Printer

Use this printer type for printers that are operated through Fiery controllers. You can receive limited job data through SNMP or you can use RICOH API for Fiery to receive detailed job information.

For more information on the data collected through this printer type, see Collected Data.

New Printer dialog box - RICOH Fiery Cut Sheet Printer

Select the Simple Network Management Protocol (SNMP) version to establish connectivity between the data collector and the data source. You can find instructions for this step in Generic SNMP Printer.

RICOH API for Fiery - Status Enabled
When Status is Enabled, job data is collected through RICOH API for Fiery. The data collector receives detailed job information, such as job ID, job name, job state, copies, pages, sheets, and impressions.

Make sure that the printer has Fiery API version or later and the Fiery patch for RICOH Supervisor. See the Fiery Command WorkStation documentation for information on updating Fiery API.

To use RICOH API for Fiery, you must authenticate with a user name and password that match the credentials used to register on the RICOH Fiery Cut Sheet Printer. If you did not change the default credentials, enter admin for the user name and Fiery.1 for the password.

Click TEST to make sure that there are no connection or authentication issues. RICOH Supervisor Data Collector verifies the connection with the printer and retrieves the printer time zone. If you want to set a different time zone, select another value from the Time Zone list.

  • This function is only available with the RICOH API for Fiery feature. If you want to purchase this feature, contact your Ricoh representative.
  • Make sure that you have the Fiery patch installed: FIT102429972 (for Windows-based Fiery controllers) or FIT102430496 (for Linux-based Fiery controllers).
  • If you want to use RICOH API for Fiery with printers that are already registered in RICOH Supervisor Data Collector, you must edit the printer properties and enable the RICOH API for Fiery option. Then, follow the steps to authenticate and connect to the printer and adjust the printer time zone as necessary.
  • For jobs submitted directly through Fiery Command WorkStation, Fiery Hot Folders, or FTP, the printing side information might not be reported correctly. To solve the problem, you can set the printing side for each submitted job manually. Right-click the job and select Properties.... In the Job properties dialog box, go to Layout and select a Duplex option. For exact instructions, see the documentation for your Fiery Command WorkStation version.
  • The number of copies is only available for jobs that have finished printing.
  • In some cases, when 2-sided jobs with an uneven number of pages are submitted through PostScript from external applications, the printing side information is not registered correctly on the printer and the job is reported as 1-sided.
RICOH API for Fiery - Status Disabled
When Status is Disabled, data is collected using SNMP. The data collector only receives limited job information, such as job state or error messages.
  • To correctly display printer data, such as job names, when RICOH Supervisor Data Collector receives information through SNMP, make sure that the value set for the Printer Character Set option matches the language settings configured on the printer. For more information, see the printer documentation.
  • For accurate job data, set the printed queue limit to 99 in Fiery Command WorkStation. Go to ServersDevice CenterServer Configuration and click the Configure button in the bottom-right corner. Then, go to Job ManagementPrinted Queue and enter 99 under Jobs saved in printed queue. For exact instructions, see the documentation for your Fiery Command WorkStation version.
  • In some cases, when printing together multiple short-run jobs, it is possible that some jobs will not be reported in RICOH Supervisor while collecting job data using SNMP.