Considerations for a system with more than one language

If you are using a language other than English on your system, or if you want to let users see user interface text for custom document properties in more than one language, you might need to do these tasks.

Identifying the code page in docCustomDefinitions.xml

At the top of the docCustomDefinitions.xml file, make sure you correctly identify the code page so that the file can be processed correctly when you update configuration files. Here are some examples of valid code page declarations:

  • <?xml version="1.0" encoding="UTF-8"?> (specified in the sample file)
  • <?xml version="1.0" encoding="iso-8859-1"?> (Latin-1)
  • <?xml version="1.0" encoding="shift_jis"?> (Japanese)

Making sure the document properties names files are in ISO-8859-1 format

The file and files must contain only Latin-1 or Unicode-encoded (\udddd notation) characters. If you created your and files in a different format (such as Shift JIS or UTF-8), you must convert each file to ISO-8859-1 before placing it in the /aiw/aiw1/config (UNIX-based operating systems) or C:\aiw\aiw1\config (Windows) directory. Although you can convert the files using whatever method you choose, this section describes one possible method: using the native2ascii utility.

The native2ascii utility converts text to Unicode Latin-1. It is shipped with RICOH ProcessDirector.

  • On AIX and Linux, the native2ascii utility is at /opt/infoprint/ippd/jre/bin.
  • On Windows, the native2ascii.exe utility is at C:\Program Files\Ricoh\ProcessDirector\jre\bin.

The utility is also provided with the Java Development Kit, which you can download from this site:

Instructions for using the utility (for Java 6) are here:

For example, to convert a UTF-8 file named, you can use this command:

native2ascii -encoding UTF-8 >