Problems with Postal Enablement
These topics describe some of the issues that may arise while using the Postal Enablement feature.
In this section:
- Postal software returns incorrect values for document propertiesIf the postal software returns incorrect values for document properties, the document properties that you defined in your PDF or AFP file might not be the same document properties that you selected in a step based on the BuildExternalDocPropsFile step template or the MapExternalResultsFileToDocProps step template.
- Properties set by conditions have incorrect valuesIf a property set by conditions does not have the correct value, the .csv file specified in a step based on the SetJobPropsFromConditions step template might not have the correct logic.
- Jobs move to error in a Postal Enablement workflow with column headings that have
double-byte charactersIf all jobs in a Postal Enablement workflow with column headings that have double-byte characters are placed in the Error state, the column headings fields in Postal Enablement steps might contain double-byte commas. To fix the problem, change all double-byte commas to single-byte commas.
Parent topic: Problems