Printer does not stop

On a Linux system, if you cannot stop a printer from the RICOH ProcessDirector user interface, check the permissions of the /etc directory and the files in it.

The RICOH ProcessDirector system user (aiw1 is the default) must have execute permission for the /etc directory and read permission for network control files, specifically, /etc/protocols. By default, the /etc/protocols file is installed with permissions of 644. If read permission for other users is removed, RICOH ProcessDirector cannot stop printers.