Using web services

These topics describe some of the issues that can arise while using web service input devices, notifications, and steps.

In this section:

  1. A web service input device does not retrieve orders when expected
    If REST or SOAP web service input devices do not retrieve orders when you expect them, check the time settings that control the exchange of data. You must adjust for differences between the time settings of the RICOH ProcessDirector server and the application that hosts the web service. RICOH ProcessDirector server time adjusted by the value of the Time zone offset property must equal the time used by the application that hosts the web service.
Parent topic: Problems