Updating a primary computer host name or IP address

When the host name or IP address of a primary computer changes, you must update RICOH ProcessDirector to recognize the change.
Change the host name or IP address before you update RICOH ProcessDirector.
To update RICOH ProcessDirector:
  1. Log in to the primary computer as an authorized user.
  2. Start a command prompt as an administrator. Even if you are logged on to your system as an administrator, you must start the command prompt by selecting Run as administrator from the right-click menu.
  3. Enter this command. For oldhostname, use the old host name without the domain name:
    C:\Program Files\Ricoh\Ricoh ProcessDirector\bin\changeHostname.bat oldhostname
    The changeHostname utility shuts down RICOH ProcessDirector and updates the files listed here. The path name might be different if you used an install location that is not the default.
    • C:\aiw\aiw1\config\servers.cfg
    • C:\aiw\aiw1\config\communication.cfg
    • C:\ProgramData\IBM\DB2\DB2COPY1\AIWINST\db2nodes.cfg
    Then it restarts RICOH ProcessDirector.
Parent topic: RICOH ProcessDirector servers