No-service periods

A no-service period defines a period of time when an installation does not provide services (for example, a holiday). No-service periods work together with service policies but are not considered for deadlines set by the SetDeadline step or the Change Deadline action.

Each service policy specifies whether all the no-service periods apply to the service policy. If they apply, RICOH ProcessDirector adjusts the planned checkpoints of jobs so that they do not occur during the no-service periods.

For example, a service policy for express print jobs might specify not to adjust planned checkpoints for the no-service periods because the installation provides services every day for express print jobs. However, the service policy for regular jobs might specify to adjust planned checkpoints for the no-service periods.

All the no-service periods work together as one unit. A service policy can specify whether all the no-service periods apply to the policy. However, a service policy cannot specify which no-service periods apply.

Examples of no-service periods are:

  • Every January 1
  • August 1, 2008
  • Every Friday from 18:00 to 23:59
  • Every Sunday, all day

If you delete a no-service period, checkpoint times for jobs that are already in the system do not change, even if they were set using that no-service period. To reset the checkpoint times, you must reprocess the job from the beginning.