SLA duration

If the deadline calculation method is Elapsed time, specifies the amount of time allowed, in minutes, hours, or days, between the Checkpoint start time of a job and the SLA deadline.

Database name

Usage notes:

  • If the deadline calculation method is set to Elapsed Time and you do not specify a duration, the SLA deadline cannot be checked, even if an SLA target step is selected in the workflow that uses this service policy.
  • If you change the duration, the change does not affect the SLA deadline of existing jobs unless you use the Process Again action to reprocess an existing job from the first step.