Backing up and restoring Ricoh ProcessDirector data

To prevent loss of data from a system failure or to recover data (for example, if you want to return your system to a previously installed level with all the settings and objects restored), Ricoh ProcessDirector provides backup and restore programs.

The backup program saves this data:

  • System data, such as workflows, step templates, users, input devices, and printers stored in the database
  • Control files, such as those used for header sheets
  • User data, such as job files in the spool directory
Then, if you need to reinstall Ricoh ProcessDirector, you can run a restore program to recover your data. System data and control files are always backed up and restored; as an option, you can back up and restore user data.

Note: You cannot use the backup and restore programs to copy or move Ricoh ProcessDirector from one computer to another unless the two computers have the same host name and the same Ricoh ProcessDirector service level. You can copy objects from one computer to another with a different host name or service level by exporting them from the first computer and importing them to the second.