Installing the AIX operating system

To install the AIX operating system:
  1. See the AIX documentation to install AIX Version 7.2, Technology Level 02 or later.
    1. Make sure that these components are installed on both the primary and secondary computers:
      • Perl interpreter (Perl.rte 5.8.8 or later).
      • A UTF-8 language environment: EN_US, IT_IT, ES_ES, JA_JP, FR_FR, DE_DE, or PT_BR. Use smit lang to add a language environment.
        • Language environment names are case-sensitive. UTF-8 language environment names are all uppercase.
      • Korn shell

        This must be set as the default shell for the root user, at least during the Ricoh ProcessDirector installation process.

      • XL C++ runtime environment (xlc.rte or later).

    2. If you plan to run the Ricoh ProcessDirector user interface on the AIX computer, you must install the Mozilla Firefox Web browser.
      • The only browser that Ricoh ProcessDirector supports on the AIX operating system is Mozilla Firefox However, the workflow editor and viewer functions in Ricoh ProcessDirector are not supported on that browser. Use supported browsers on other operating systems, such as Windows and Linux, to access the workflow editor if you are using Ricoh ProcessDirector for AIX.
    3. If you plan to install Ricoh Transform features, we recommend that you install X Windows System because the installer for the Transform features requires it. If you do not install X Windows System, you can install the Transform features from the command line.
  2. Run these commands and look for the expected results to verify that you have all the prerequisites installed:

    AIX commands and expected results

    Command Expected result
    To check the operating system level:

    oslevel -s

    7200-00-02-xxxx or later (AIX 7.2)
    To verify that the operating system is 64-bit:

    bootinfo -K

    To verify the version of Perl that is installed:

    lslpp -l all | grep perl

    Perl.rte 5.8.8 (or later)
    To check for a UTF-8 environment:

    locale -a

    EN_US, IT_IT, ES_ES, JA_JP, FR_FR, DE_DE, or PT_BR (uppercase)
    To determine the shell that the root user is running under:

    lsuser -a shell root


    If the shell is not ksh, use this command to change it:

    chuser shell=/usr/bin/sh root

    To verify the version of the XL C++ runtime environment that is installed:

    lslpp -l xlC.rte COMMITTED IBM XL C++ Runtime for AIX
    getconf -a | grep -i kernel 64 bits
    If you are going to print with AFP printers, the portmap utility must be installed and running.

    rpcinfo -p

    A response that includes portmap, such as:
    program   vers   proto   port   service
    100000    4        tcp       111  portmapper
    • If you have installed a later version of a prerequisite, the version number returned varies.
  3. Create partitions and file systems. See Planning for file systems.
  4. If your system has 4 GB of memory, set the paging space to 5440 MB. If your system has other than 4 GB of memory, use this formula to determine the amount of paging space to set: total paging space = 512 MB + (memory size - 256 MB) * 1.25.
    • To check your available memory, use the prtconf -m command.
    • To check your paging space, use the lsps -a command.
    • To change your paging space, use the smit chps command.
  5. Verify date, time, and time zone settings through System Management Interface Tool (SMIT) and correct if necessary:
    Click System EnvironmentsChange/show date and time.
  6. Set up networking based on system networking information:
    1. Make sure that Ricoh ProcessDirector has access to a Domain Name System (DNS) server. The DNS server must have correct entries for the host name and IP address of each primary computer and secondary computer on the network.
      • Ricoh ProcessDirector supports both IPv4 and IPv6 protocols. If you use IPv4, IP addresses can be expressed using dotted-decimal addresses or the fully qualified host name. If you use IPv6, you must use the fully qualified host name of the server.
      • If you use an IPv6 address, you must complete additional configuration steps after you install Ricoh ProcessDirector. See Configuring to use IPv6 addresses.
    2. Make sure that /etc/hosts on the primary computer has an entry for its IP address and the fully qualified host name.
    3. In your firewall, open any ports that Ricoh ProcessDirector uses. Depending on your configuration, you might need these ports:

      Port numbers

      Port number Used by
      515 LPD protocol
      5001–65535 IPDS printers

      Open only the ports that your printers use. They generally fall into this range.

      6001 or alternative AFP Download Plus or Download for z/OS
      6100 DownloadAFP input device

      This port is for the supplied input device. If you copy this input device, open additional ports as needed.

      6102 DownloadLineData input device

      This port is for the supplied input device. If you copy this input device, open additional ports as needed.

      6984–6992 InfoPrint Transform Manager or Ricoh Transform features

      If you want to use InfoPrint Transform Manager or the Ricoh Transform features with Ricoh ProcessDirector, open these ports.

      15080 Ricoh ProcessDirector base product
      15081 Ricoh Printer Connector services for Custom PDF printers
      15443 Ricoh ProcessDirector base product when SSL is enabled
      16080 Default port for the Ricoh Transform feature user interface. If you choose to use a different port during the installation process, open that port instead.
      50000 DB2 on a different computer

      DB2 uses port 50000 by default. If your installation of DB2 uses a different port, open the port you use.

      55555 Primary servers listening for secondary servers
  7. Verify network connectivity:
    1. To verify that host name resolution is working, enter this command:
      host localhost

      If you can access the DNS server, the response includes the host name localhost or loopback and the address For example: is

    2. From the system where you will access the Ricoh ProcessDirector user interface, use both the host name and the IP address to ping the primary computer.
    3. From all secondary computers (if any), ping the primary computer.
    4. From the primary computer, ping all secondary computers (if any).
    5. Contact the network administrator if you are not successful with any of these verifications.
  8. Verify that the speed, duplexing, and autonegotiation settings for the Ethernet card are those that your network administrator recommends for optimum performance. Note that the optimum settings are different for each installation.
    To display and change these settings:
    1. Log in as the root user.
    2. To display the value of the media_speed attribute, enter.
      lsattr -E -l ent0 -a media_speed
    3. If necessary, use the chdev command to change the value. For example, this command sets full-duplex mode at a speed of 100 Mb per second with autonegotiation off:
      chdev -P -l ent0 -a media_speed=100_Full_Duplex

      This command sets autonegotiation on:

      chdev -P -l ent0 -a media_speed=Auto_Negotiation