Preparing the primary computer for installation

  • You must install the same code level (version, release, and service update) of the base product and Secondary Server features. To determine the level of code that is installed on either type of system, enter this command:
    • rpm -q aiw-install
  • In addition to Ricoh ProcessDirector, this software is installed or upgraded if it is not already present on the AIX system:
    • Bash 4.3.30
    • RPM installp package (Rpm.rte or higher)
    • libgcc RPM package (libgcc-4.8.5-1 or higher)
    • libstdc++ RPM package (libstdc++-4.8.5-1 or higher)
  • During the installation, the Ricoh ProcessDirector license files are copied to the /opt/infoprint/ippd/base/license directory.
  • If you are using a copy of DB2 installed on a different computer instead of the version of DB2 that is included with Ricoh ProcessDirector, make sure that you complete Installing and configuring your own copy of DB2 on a different computer before you start this procedure.
To prepare the primary computer:
  1. Make sure that the planning checklist is complete and the required hardware and software are available and installed. See Planning for installation.
  2. Make sure that /etc/hosts on this computer has an entry for its IP address and the fully qualified host name.
  3. Log in as the root user.
    • You must log in as a user with UID 0. Do not use sudo or the su command to become the root user.
  4. If you are going to download a TAR file for installation, create a separate directory to hold the TAR file and its expanded contents. Use an obvious name like tardownload for clarity and easy identification.
    • mkdir <tar file download location>
  5. Make sure that the user process resource limit for file size is set to unlimited.
    1. Open a command line and type this command:
      • ulimit -a
    2. If the value for file(blocks) is unlimited, you can continue setting the default shell for the root user to Korn shell, described below. If the value is different, change it.
    3. Go to the /etc/security directory and open the limits file with a text editor.
    4. Edit the fsize line like this:
      • fsize = -1
    5. Save the file and exit the editor.
  6. Make sure that the default shell for the root user is set to Korn shell.
    1. Open a command line and type this command:
      • lsuser -a shell root
    2. If the results show: root shell=/usr/bin/ksh, the shell is set correctly and you can continue with checking to see whether DB2 or a DB2 client is installed on this computer, described below. If the results are different, change the default shell for the root user.
    3. To change the default shell, type this command:
      • chuser shell=/usr/bin/ksh root
  7. Check to see whether DB2 or a DB2 client is installed on this computer. Enter this command to see if a separate copy of DB2 or a DB2 client is installed:
    • /usr/local/bin/db2ls
    The results show whether DB2 is installed and the level of that installation. If there are no results, DB2 is not installed outside of Ricoh ProcessDirector. If DB2 is installed, take one of the following actions to use either the installed copy or the Ricoh ProcessDirector version.
    • If DB2 10.1 Fix Pack 5 or later or DB2 11.1 Fix Pack 1 or later is installed, continue installing Ricoh ProcessDirector.
    • If DB2 10.1 or DB2 11.1 is installed but it is not at the Fix Pack level required, update DB2 to the required Fix Pack level. DB2 10.1 must be at Fix Pack 5 or later and DB2 11.1 must be at Fix Pack 1 or later.
  8. Disable your antivirus software. The DB2 that Ricoh ProcessDirector installs is not supported on a system that has antivirus software running on it.
  9. If your IT department does not let you disable antivirus software, set up exceptions within your antivirus software for these paths:
    • /aiw/aiw1/db2
    • /aiw/aiw1/db2_logs
    • /aiw/aiw1/ext_db2 (if you have an older version of the Reports feature installed)
    • /home/aiwinst/sqllib
    • /opt/infoprint/ippd/db
    • /var/psf