If you enter the startaiw command on the primary computer and Ricoh ProcessDirector does not start running as usual, you might need to reset the system. Resetting the
system makes sure that all components are in a known state and lets them start up
The Web server restarts automatically if a problem causes it to fail. The settings
in the WebserverChecker.cfg file determine how many times the server restarts. If the Web server restart is not
working as expected, check the settings in the WebserverChecker.cfg file.
If the Ricoh ProcessDirector cannot connect to the DB2 database when you run the startaiw command, it might have the wrong password. This can happen if you change the password
for the DB2 instance user and forget to update Ricoh ProcessDirector to use the new password.