Viewing printer status
The operational status of a printer device includes whether it is enabled, and the current condition that the printer hardware is reporting to Ricoh ProcessDirector.
- In the Printers portlet:
- If the portlet is open in the Icon View, look at the symbol to the left of the printer icon. A green arrow indicates that the printer is enabled; a broken yellow arrow indicates that the printer is disabled. A yellow bar next to the printer also indicates the printer is disabled. If there is a red bar next to the printer it needs operator attention.
- If the portlet is open in the Grid View, check the information in the Enabled and Status columns.
- To determine the status that the printer is reporting, click the name of the printer. You see the properties notebook.
- Click the Status tab.
- Look at the Printer status field and check the value.For more information about the status, click the button.