Job moves to error state with message RPDF008E

If a job goes into an error state and you see message RPDF008E, check how your Ricoh PDF printer is configured.

  • In the Printer Model property, make sure that the correct value is selected.
  • Check the Data stream to send property. If it is set to JDF/PDF, the printer must have a supported EFI Fiery control unit or Ricoh TotalFlow Print Server installed. For a list of control units that support this data stream, see the Ricoh PDF printer readme. On a Linux primary or secondary server, the readme file is in the /aiw/aiw1/pc directory. On an application server, the readme file is in the C:\Program Files (x86)\Ricoh\ProcessDirector\pc directory.

    If your printer and control unit combination does not support the JDF/PDF data stream, select PostScript in the Data stream to send property.