Installing the SLES operating system

  1. See the SLES documentation to install SUSE Linux Enterprise Server (SLES) 12.0 with Service Pack 1 or above for x86_64.
    1. Make sure that these components are installed on both the primary and secondary computers:
      • Korn shell.
      • Perl interpreter (Perl.rte 5.8.8 or later).
      • Zip and unzip utilities.
    2. If you plan to install application servers, install the Network Information Service (NIS) server on the SLES primary computer. You can use YaST (Yet Another Setup Tool) to install NIS. In YaST, click SoftwareSoftware Management and search for ypserv.
      The rpcbind service is required on the primary computer.
    3. If you plan to run the Ricoh ProcessDirector user interface on the SLES computer, install these components:
      • Web browser. One of these:
        • Most recent version of Mozilla Firefox
        • Most recent version of Google Chrome
  2. Create Linux partitions and file systems. See Planning for file systems for recommendations and considerations.
  3. Run these commands and look for the expected results to verify that you installed SLES correctly:

    SLES commands and expected results

    Command Expected result
    To check the SLES release:

    cat /etc/SuSE-release

    SLES 12.0:
    SUSE Linux Enterprise Server 12 (x86_64)
    VERSION = 12
    To verify that the operating system is 64-bit:

    uname -a

    SLES 12.0:

    Linux myserver 3.12.28-4-default #1 SMP Thu Sep 25 17:02:34 UTC 2014 (9879bd4) x86_64 x86_64 x86_64 GNU/Linux

    To check the Korn shell level:

    rpm -q ksh

    SLES 12.0:


    To check the version of Perl that is installed:

    rpm -q perl

    To check the versions of zip and unzip that are installed:

    rpm -q zip

    rpm -q unzip

    zip-3.0-1.el6.x86_64 (typical)

    unzip-6.0-1.el6.x86_64 (typical)


    SLES 12.0:

    NPTL 2.19

    If you are going to print with AFP printers, the portmap utility must be installed and running.

    rpcinfo -p

    A response that includes portmap, such as:
    program   vers   proto   port   service
    100000    4        tcp       111  portmapper
    • If you have installed a later version of a prerequisite, the version number returned varies.

    If the command results are not as you expect, use YaST to make sure you have installed the required components (see step 1). In YaST, click SoftwareInstall/Remove Software.

  4. Verify date, time, and time zone settings through YaST, and correct if necessary:
    Click SystemClock and Time Zone Configuration. If you change the date, time, or zone, you might have to reboot the system for your changes to take effect.
  5. Set up networking based on system networking information:
    1. Make sure that Ricoh ProcessDirector has access to a Domain Name System (DNS) server. The DNS server must have correct entries for the host name and IP address of each Ricoh ProcessDirector primary computer and application/secondary computer on the network.
      • Ricoh ProcessDirector supports both IPv4 and IPv6 protocols. If you use IPv4, IP addresses can be expressed using dotted-decimal addresses or the fully qualified host name. If you use IPv6, you must use the fully qualified host name of the server.
      • If you use an IPv6 address, you must complete additional configuration steps after you install Ricoh ProcessDirector. See Configuring to use IPv6 addresses.
    2. Make sure that /etc/hosts on the primary computer has an entry for its IP address and the fully qualified host name.
    3. In your firewall, open any ports that Ricoh ProcessDirector uses. Depending on your configuration, you might need these ports:

      Port numbers

      Port number Used by
      111 User Name Mapping and Server for Network File System (NFS)
      515 LPD protocol
      2049 Server for NFS
      Assigned by your system administrator Network Information Service (NIS) file sharing
      5001–65535 IPDS printers

      Open only the ports that your printers use. They generally fall into this range.

      6001 or alternative AFP Download Plus or Download for z/OS
      6100 DownloadAFP input device

      This port is for the supplied input device. If you copy this input device, open additional ports as needed.

      6102 DownloadLineData input device

      This port is for the supplied input device. If you copy this input device, open additional ports as needed.

      6984–6992 InfoPrint Transform Manager or Ricoh Transform features

      If you want to use InfoPrint Transform Manager or the Ricoh Transform features, open these ports.

      15080 Ricoh ProcessDirector base product
      15090 Ricoh ProcessDirector Feature Manager
      15081 Ricoh Printer Connector services for Custom PDF printers
      15443 Ricoh ProcessDirector base product when SSL is enabled
      15453 Ricoh ProcessDirector Feature Manager when SSL is enabled
      16080 Default port for the Ricoh Transform feature user interface. If you choose to use a different port during the installation process, open that port instead.
      50000 DB2 on a different computer

      DB2 uses port 50000 by default. If your installation of DB2 uses a different port, open the port you use.

      55555 Primary servers listening for secondary servers
  6. Verify network connectivity:
    1. To verify that host name resolution is working, enter this command:
      host localhost

      If you can access the DNS server, the response includes the host name localhost or loopback and the address For example: is

    2. From the computer where you will access the Ricoh ProcessDirector user interface, use both the host name and the IP address to ping the primary computer.
    3. From all secondary computers (if any), ping the primary computer.
    4. From the primary computer, ping all secondary computers (if any).
    5. Contact the network administrator if you are not successful with any of these verifications.
  7. Verify that the speed, duplexing, and autonegotiation settings for the Ethernet card are those that your network administrator recommends for optimum performance. The optimum settings are different for each installation.
    To display and change these settings:
    1. Log in as the root user.
    2. To display the Ethernet settings, enter:
      ethtool eth0
    3. If necessary, use the ethtool command to change these settings. Check with the network administrator for the appropriate flags and values for your network. For example, this command sets full-duplex mode:
      ethtool -s eth0 duplex full

      This command sets autonegotiation on:

      ethtool -s eth0 autoneg on