Preparing the primary computer for installation

  • You must install the same code level (version, release, and service update) of the base product and Secondary Server features. To determine the level of code that is installed on either type of system, enter this command:
    • rpm -q aiw-install
  • On Red Hat systems, CD and DVD drives are configured to mount automatically. However, drives that are automatically mounted are set up so you cannot run programs from the media, including installation programs. You must unmount the drive and mount it again before you can start the installation program. You must remount the drive for every CD or DVD that you insert.
  • During the installation, the Ricoh ProcessDirector license files are copied to the /opt/infoprint/ippd/base/license directory.
  • If you are using a copy of DB2 installed on a different computer instead of the version of DB2 that is included with Ricoh ProcessDirector, make sure that you complete Installing and configuring your own copy of DB2 on a different computer before you start this procedure.
To prepare the primary computer:
  1. Make sure that the planning checklist is complete and the required hardware and software are available and installed. See Planning for installation.
  2. Make sure that /etc/hosts on this computer has an entry for its IP address and the fully qualified host name.
  3. Log in as the root user.
    • You must log in as a user with UID 0. Do not use sudo or the su command to become the root user.
  4. We recommend that you set user resource limits for the maximum number of open files, number of processes, and stack size.
    All systems perform better with the new settings. Systems with areas of high volume require the settings.
    1. Edit the /etc/security/limits.conf file with a text editor to set these limits:
      * soft nofile 16384* hard nofile 32768* soft nproc 16384* hard nproc 65536* soft stack 16384* hard stack 32768
    2. Save the file and exit the editor.

      The new limits do not take effect until you log out and log back in.

  5. Check to see whether DB2 or a DB2 client is installed on this computer. Enter this command to see if a separate copy of DB2 or a DB2 client is installed:
    • db2ls
    The results show whether DB2 is installed and the level of that installation. If there are no results, DB2 is not installed outside of Ricoh ProcessDirector. If DB2 is installed, take one of the following actions to use either the installed copy or the Ricoh ProcessDirector version.
    • If DB2 10.1 Fix Pack 5 or later or DB2 11.1 Fix Pack 1 or later is installed, continue installing Ricoh ProcessDirector.
    • If DB2 10.1 or DB2 11.1 is installed but it is not at the Fix Pack level required, update DB2 to the required Fix Pack level. DB2 10.1 must be at Fix Pack 5 or later and DB2 11.1 must be at Fix Pack 1 or later.
  6. Disable your antivirus software. The DB2 that Ricoh ProcessDirector installs is not supported on a system that has antivirus software running on it.
  7. If your IT department does not let you disable antivirus software, set up exceptions within your antivirus software for these paths:
    • /aiw/aiw1/db2
    • /aiw/aiw1/db2_logs
    • /aiw/aiw1/ext_db2 (if you have an older version of the Reports feature installed)
    • /home/aiwinst/sqllib
    • /opt/infoprint/ippd/db
    • /var/psf