If you open the Ricoh ProcessDirector user interface in more than one browser tab or window, the user interface can freeze
when you try to do an action. If this happens, close all tabs or additional windows
and open one browser window without tabs at a time.
The automatic refresh function causes the portlets on the Main page to fade while they are refreshing. If a portlet remains dim or an error is displayed,
click Refresh on the browser window to activate the portlet.
If the Printers portlet or the Input Devices portlet on the Main page does not show objects that you expect to see, it might be set to show only devices
that have been marked as favorites or to show only devices in certain locations.