If you see a message that begins: The host name in /aiw/aiw1/servers.cfg does not match the IP address of the system, the host name or IP address of the primary computer has changed. You must update
Ricoh ProcessDirector to recognize the change.
If the network connection between the primary computer and an application/secondary
computer drops because of network problems, the server automatically tries to reconnect
with the primary server every 30 seconds, until it is able to connect or until the
If you have an application server that does not connect and that shows as disconnected
at the primary server, you can check certain configuration files on both the primary
computer and the Windows system.