Service policy

Specifies the name of the service policy that Ricoh ProcessDirector uses to calculate the planned checkpoints of the job. If the job misses a checkpoint defined in the service policy, it is marked Late.

Authorized users can select any service policy in the list.

Values include:

24 hour
Use this service policy for jobs that must be printed 24 hours after they arrive. Ricoh ProcessDirector supplies this service policy.
3-day cutoff
Use this service policy for jobs that must be printed in 3 days if they arrive by 09:00. Otherwise, they must be printed in 4 days. Ricoh ProcessDirector supplies this service policy.
Not set
No service policy is associated with the job.

In addition to the values listed above, you can select service policies that you have created. The default is the service policy associated with the workflow.

Database name
Job.SLA.Policy

Usage note: If you select a different service policy, Ricoh ProcessDirector calculates new planned checkpoints for the job.