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Copyright © 2019-2022 Ricoh Company, Ltd. All Rights Reserved.

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RICOH Supervisor

  • 1 RICOH Supervisor™
    • 1.1 Overview
      • 1.1.1 What's New in This Update?
      • 1.1.2 RICOH Supervisor User Interface
        • 1.1.2.1 Menu Bar
        • 1.1.2.2 Dashboards Tab
        • 1.1.2.3 Real Time Display Tab
        • 1.1.2.4 Data Collectors Tab
        • 1.1.2.5 Settings Tab
      • 1.1.3 Notices
        • 1.1.3.1 Important
        • 1.1.3.2 Cautions Regarding This Guide
        • 1.1.3.3 Trademarks
    • 1.2 Getting Started
      • 1.2.1 Computer Requirements
      • 1.2.2 Signing In
      • 1.2.3 Downloading and Installing RICOH Supervisor Data Collector
      • 1.2.4 Signing Out
    • 1.3 Configuration
      • 1.3.1 Configuring Account and User Settings
      • 1.3.2 Configuring Profile Settings
      • 1.3.3 Configuring Data Collectors
        • 1.3.3.1 Downloading Data Collectors
        • 1.3.3.2 Viewing Data Collector Information
        • 1.3.3.3 Updating Data Collectors
        • 1.3.3.4 Changing Data Collector Settings
        • 1.3.3.5 Deleting Data Collectors
        • 1.3.3.6 Uploading Ink Data for InfoPrint 5000 Printers
      • 1.3.4 Configuring Software Connectors
        • 1.3.4.1 Configuring the RICOH ProcessDirector Software Connector
        • 1.3.4.2 Viewing RICOH ProcessDirector Data Transmitters
      • 1.3.5 Configuring User Preferences
      • 1.3.6 Configuring Notifications
        • 1.3.6.1 Viewing Notifications
        • 1.3.6.2 Editing Notifications
        • 1.3.6.3 Enabling and Disabling Notifications
      • 1.3.7 Configuring Locations
        • 1.3.7.1 Adding Locations
        • 1.3.7.2 Editing Locations
        • 1.3.7.3 Deleting Locations
      • 1.3.8 Configuring Shifts
        • 1.3.8.1 Adding Shifts
        • 1.3.8.2 Editing Shifts
        • 1.3.8.3 Deleting Shifts
    • 1.4 Working with Dashboards
      • 1.4.1 Creating and Managing Dashboards
        • 1.4.1.1 Creating Dashboards
        • 1.4.1.2 Viewing Dashboards
        • 1.4.1.3 Editing Dashboards
        • 1.4.1.4 Customizing the Dashboard Layout
        • 1.4.1.5 Changing the Dashboard Color Palette
        • 1.4.1.6 Duplicating Dashboards
        • 1.4.1.7 Sharing Dashboards
          • 1.4.1.7.1 Sharing Dashboard Updates
          • 1.4.1.7.2 Restoring Dashboards
        • 1.4.1.8 Deleting Dashboards
      • 1.4.2 Creating and Managing Widgets
        • 1.4.2.1 Creating Widgets
          • 1.4.2.1.1 Creating an Area Chart Widget
          • 1.4.2.1.2 Creating an Area Map Widget
          • 1.4.2.1.3 Creating a Bar Chart Widget
          • 1.4.2.1.4 Creating a Box and Whisker Plot Widget
          • 1.4.2.1.5 Creating a Calendar Heatmap Widget
          • 1.4.2.1.6 Creating a Column Chart Widget
          • 1.4.2.1.7 Creating a Funnel Chart Widget
          • 1.4.2.1.8 Creating an Indicator Widget
          • 1.4.2.1.9 Creating a Line Chart Widget
          • 1.4.2.1.10 Creating a Liquid Fill Gauge Widget
          • 1.4.2.1.11 Creating a Pie Chart Widget
          • 1.4.2.1.12 Creating a Pivot Table Widget
          • 1.4.2.1.13 Creating a Polar Chart Widget
          • 1.4.2.1.14 Creating a Scatter Chart Widget
          • 1.4.2.1.15 Creating a Scatter Map Widget
          • 1.4.2.1.16 Creating a Sunburst Widget
          • 1.4.2.1.17 Creating a Table Widget
          • 1.4.2.1.18 Creating a Treemap Widget
        • 1.4.2.2 Configuring Advanced Widget Settings
          • 1.4.2.2.1 Combining Two Types of Visualizations in a Widget
          • 1.4.2.2.2 Selecting Colors in Widgets
            • 1.4.2.2.2.1 Selecting a Specific Color
            • 1.4.2.2.2.2 Selecting a Range of Colors
            • 1.4.2.2.2.3 Setting Conditional Coloring
          • 1.4.2.2.3 Sorting Field Values in Widgets
          • 1.4.2.2.4 Renaming Fields in Widgets
          • 1.4.2.2.5 Formatting Numbers in Widgets
          • 1.4.2.2.6 Formatting Date and Time Values in Widgets
          • 1.4.2.2.7 Creating a Continuous Chart with Missing Date Values
          • 1.4.2.2.8 Adding Drill Hierarchies to Widgets
          • 1.4.2.2.9 Disabling the Drill to Anywhere Option
        • 1.4.2.3 Editing Widgets
        • 1.4.2.4 Analyzing Trends in Widget Data
        • 1.4.2.5 Duplicating Widgets
        • 1.4.2.6 Removing Widgets from the Dashboard
      • 1.4.3 Managing the Widgets in the Widget Library
      • 1.4.4 Using the Default Dashboards and Filters
        • 1.4.4.1 Capacity Planning (Impressions) Dashboard
        • 1.4.4.2 Job Insights Dashboard
        • 1.4.4.3 Printer Utilization Dashboard
        • 1.4.4.4 RICOH ProcessDirector Default Dashboard
      • 1.4.5 Using the Default Widgets
        • 1.4.5.1 Using the Default Widgets for Data from RICOH Supervisor Data Collector
        • 1.4.5.2 Using the Default Widgets for Data from RICOH ProcessDirector
      • 1.4.6 Making Selections in a Widget
      • 1.4.7 Drilling down in a Widget
      • 1.4.8 Downloading Data and Creating Reports
        • 1.4.8.1 Downloading Dashboard Data as an Image File
        • 1.4.8.2 Downloading Dashboard Data as a PDF File
        • 1.4.8.3 Downloading Widget Data
      • 1.4.9 Working with Filters
        • 1.4.9.1 Creating Dashboard Filters
          • 1.4.9.1.1 Creating a List Filter
          • 1.4.9.1.2 Creating a Text Filter
          • 1.4.9.1.3 Creating a Numeric Value Filter
          • 1.4.9.1.4 Creating a Ranking Filter
          • 1.4.9.1.5 Creating a Calendar Filter
          • 1.4.9.1.6 Creating a Time Frame Filter
          • 1.4.9.1.7 Using Wildcard Characters in Filters
          • 1.4.9.1.8 Configuring Advanced Filtering Criteria
          • 1.4.9.1.9 Creating Dependent Filters
          • 1.4.9.1.10 Limiting Filters to Specific Values with Background Filters
        • 1.4.9.2 Editing Dashboard Filters
        • 1.4.9.3 Enabling and Disabling Dashboard Filters
        • 1.4.9.4 Locking Dashboard Filters
        • 1.4.9.5 Deleting Dashboard Filters
        • 1.4.9.6 Saving a Default Filters View
        • 1.4.9.7 Restoring Dashboard Filters
        • 1.4.9.8 Creating Widget Filters
        • 1.4.9.9 Editing Widget Filters
        • 1.4.9.10 Enabling and Disabling Widget Filters
        • 1.4.9.11 Deleting Widget Filters
        • 1.4.9.12 Configuring How Filters Affect the Dashboard and Widgets
          • 1.4.9.12.1 Configuring How Dashboard Filters Affect a Widget
          • 1.4.9.12.2 Configuring How a Filtered Widget Behaves
          • 1.4.9.12.3 Configuring How a Selection in a Widget Affects the Dashboard
      • 1.4.10 Using Formulas
        • 1.4.10.1 Creating and Editing Formulas
        • 1.4.10.2 Saving and Reusing Formulas
        • 1.4.10.3 Using Quick Functions
        • 1.4.10.4 Building Formulas with Functions
        • 1.4.10.5 Creating Formulas Based on Filters
        • 1.4.10.6 Using Conditional Statements
      • 1.4.11 Data Fields
        • 1.4.11.1 Data Fields from RICOH Supervisor Data Collector
        • 1.4.11.2 Data Fields from RICOH ProcessDirector
    • 1.5 Working with Real-Time Printer Data
      • 1.5.1 Viewing Printer Information
        • 1.5.1.1 Printer Status
      • 1.5.2 Viewing Printer Information in Full-Screen Mode
      • 1.5.3 Customizing Printer Cards
      • 1.5.4 Customizing Multiple Printer Cards
      • 1.5.5 Creating Printer Groups
      • 1.5.6 Editing Printer Groups
      • 1.5.7 Removing Printer Groups
      • 1.5.8 Adding, Editing, and Removing Printers
    • 1.6 Security
      • 1.6.1 Users and Roles
    • 1.7 Troubleshooting and Support
      • 1.7.1 If You Cannot Access the Application
      • 1.7.2 If You Encounter a Problem
      • 1.7.3 Contacting Ricoh Support
  1. Software Information Center

Notices

In this section:

  1. Important
  2. Cautions Regarding This Guide
  3. Trademarks
Parent topic: Overview

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