Status Messages and Printer States
|Status Message / Printer States|
Pre/post not ready
Error, when the error that occurred on the printer is not critical.
Error, when the error that occurred on the printer is critical.
Any other printer state.
- For more information on printer states, see the printer documentation.
- For printers with duplex or triplex configuration, the Printing and Idle status messages are displayed only when all the printer engines are in a printing
or idle state. When at least one of the engines is in an error state, the Error status message is displayed. If only one of the engines is in an error state, the
engine number is included in the Error status message.
For printers with dual-simplex configuration, a separate printer card is displayed for each engine and the status is tracked per engine.
- When several error codes are received from the printer at the same time, only the
main error is displayed on the printer card.
RICOH Supervisor orders the errors from a set of simultaneous errors based on this default order:
For example, if the
offlineerror codes are received at the same time,
inputTrayEmptyis the main error that is displayed on the printer card.
paperJamerror codes are received at the same time,
mediaEmptyis the main error that is displayed on the printer card.
Any other errors that are received from the printer but are not included in the default list take precedence over the errors in the list.