Troubleshooting and Support If you encounter problems while you are working with RICOH Supervisor, you might be able to solve them by using the information in this section. In this section: If You Cannot Access the ApplicationThis section explains what to do if you cannot access the application. If You Encounter a ProblemThis section provides explanations and possible solutions for problems that you might encounter. Contacting Ricoh SupportIf you need help with a RICOH Supervisor issue, you can contact a Ricoh support representative. Parent topic: RICOH Supervisor™