Using the Default Widgets for Data from RICOH Supervisor Data Collector

RICOH Supervisor provides several default widgets that are available for data from RICOH Supervisor Data Collector.
The default widgets are available in the Widget library panel and in the default dashboards.

These widgets are available by default:

Annual Volume
Widget type: Polar chart
Displays the total number of printed impressions per year. Includes data from both cut sheet and continuous form printers.
Average Job Duration
Widget type: Indicator
Displays the average job duration in minutes based on data collected in the last 180 days. Includes data from both cut sheet and continuous form printers.
Average Job Size
Widget type: Indicator
Displays the average job size based on the number of printed pages. Includes data from both cut sheet and continuous form printers.
Clicks per Printer
Widget type: Pivot

Displays the overall values provided by each printer for black-and-white printer clicks, full-color printer clicks, single-color and two-color printer clicks, and total printer clicks. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Clicks Today
Widget type: Indicator

Displays the total number of printer clicks for the current day and the daily average. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Daily Clicks
Widget type: Area chart

Displays the total number of printer clicks per day. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Daily Clicks per Printer
Widget type: Pivot

Displays the daily values provided by each printer for black-and-white printer clicks, full-color printer clicks, single-color and two-color printer clicks, and total printer clicks. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Daily Errors by Printer
Widget type: Column Chart

Displays the error type distribution for the 10 printers with the highest number of errors for the current day. Includes data from both cut sheet and continuous form printers.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Daily Impressions
Widget type: Line chart
Displays the number of printed impressions per day. Includes data from both cut sheet and continuous form printers.
Daily Impressions
Widget type: Indicator
Displays the number of printed impressions for the current day and the best daily result. Includes data from both cut sheet and continuous form printers.
Daily Jobs Printed by Printer
Widget type: Bar chart
Displays the top 10 performing printers based on the total number of printed jobs for the current day. Includes data from both cut sheet and continuous form printers.
Daily Throughput (Paper Length)
Widget type: Indicator

Displays the length of paper printed for the current day, measured in feet or meters, and the best daily result. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

Daily Throughput (Paper Length)
Widget type: Line chart

Displays the length of paper printed per day, measured in feet or meters. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

Daily Throughput (Sheets)
Widget type: Indicator
Displays the number of printed sheets for the current day and the best daily result. Includes data from both cut sheet and continuous form printers.
Daily Throughput (Sheets)
Widget type: Line chart
Displays the number of printed sheets per day. Includes data from both cut sheet and continuous form printers.
Daily Utilization
Widget type: Line chart

Displays the overall printer up time, idle time, and down time per day. Includes data from both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

You can use the slider to focus on a specific range of data.

Daily Utilization by Printer
Widget type: Bar chart

Displays the up time, idle time, and down time percentages for the 10 printers with the highest up time values for the current day. Includes data from both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

Daily Volume - Best & Worst Calendar Days
Widget type: Calendar heatmap

Displays a calendar with the daily number of printed impressions. Includes data from both cut sheet and continuous form printers.

The days in the calendar are displayed with different shades of blue according to the minimum and maximum throughput values:

  • Light blue icon Days with the minimum throughput value are displayed with the lightest shade of blue.
  • Light blue range icon Days with a throughput value closer to the minimum value are displayed with lighter shades of blue.
  • Dark blue range icon Days with a throughput value closer to the maximum value are displayed with darker shades of blue.
  • Dark blue icon Days with the maximum throughput value are displayed with the darkest shade of blue.

Error Duration per Printer for Selected Dates
Widget type: Bar chart

Displays the total error duration per printer, measured in hours, for the time period specified in the Filters panel. Includes data for both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Error Type Duration Treemap for Selected Printers and Dates
Widget type: Treemap

Displays the error type distribution for the printers and the time period specified in the Filters panel. Includes data from both cut sheet and continuous form printers.

Each error message is represented by a rectangle. The size of the rectangles depends on the error duration. The color of the rectangles ranges from orange to red also based on the error duration, with red being used for the highest value.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Errors by Duration for Selected Jobs
Widget type: Bar chart

Displays the printer errors with the highest duration for the jobs selected in the Filters panel. Includes data from both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Impressions per Hour for Selected Dates
Widget type: Bar chart

Displays the average number of impressions printed in an hour per printer for the time period specified in the Filters panel. Includes data for both cut sheet and continuous form printers.

Idle time and down time are excluded from the calculation.

You can use the slider to focus on a specific range of data.

Impressions Relative to Up Time for Selected Dates
Widget type: Bar chart

Displays the total number of printed impressions compared to up time per printer for the time period specified in the Filters panel. Includes data for both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

Job Ink Usage - This Week (Top 1000)
Widget type: Bar Chart

Displays the total amount of cyan, magenta, yellow, black, and MICR (magnetic ink character recognition) ink used for the 1000 jobs with the highest black ink usage for the current week. Only includes data from InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The first day of the week is Monday.

The ink data included for each job depends on the printer type:

InfoPrint 5000 black and white printers
The total amount of K1 and K2 ink used, measured in liters.
InfoPrint 5000 color printers
The total amount of cyan, magenta, yellow, black, and MICR ink used, measured in liters. MICR ink data is based on the total amount of K1 and K2 ink used on engine 3.
RICOH Pro VC printers
The total amount of cyan, magenta, yellow, and black ink used for printing and flushing the printhead, measured in liters.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Jobs 1-sided / 2-sided
Widget type: Pie chart
Displays the percentage of 1-sided jobs and 2-sided jobs from the total number of printed jobs. Includes data from both cut sheet and continuous form printers.
Jobs by Number of Errors versus Error Duration
Widget type: Scatter chart

Displays the number of errors and error duration for jobs that encountered a printer error. Includes data from both cut sheet and continuous form printers.

Each job is represented by a dot in the chart. The size of the dots depends on the error duration. The color of the dots ranges from yellow to red based on the number of errors, with red being used for the highest value.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Jobs Printed
Widget type: Area chart
Displays the number of printed jobs per day, for the last 7 days. Includes data from both cut sheet and continuous form printers.
Jobs Printed / Aborted
Widget type: Pie chart
Displays the percentage of printed jobs and aborted jobs from the total number of jobs. Includes data from both cut sheet and continuous form printers.
Jobs Printed for Selected Dates
Widget type: Indicator
Displays the total number of jobs printed in the time period specified in the Filters panel and the best daily result. Includes data from both cut sheet and continuous form printers.
Jobs Printed per Printer
Widget type: Column chart
Displays the number of printed jobs and aborted jobs per printer. Includes data for both cut sheet and continuous form printers.
Jobs Printed Today
Widget type: Indicator
Displays the number of printed jobs for the current day and the daily average from the beginning of the current year. Includes data from both cut sheet and continuous form printers.
Monthly Black Ink Usage (Liter)
Widget type: Liquid Fill Gauge

Displays the total amount of black ink used in the current month, measured in liters. Only includes data from InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The liquid level rises based on the percentage of the current value from the maximum value. The maximum value is set to 100000.

The ink data included for each printer depends on the printer type:

InfoPrint 5000 black and white printers
The total amount of K1 and K2 ink used on both engines.
InfoPrint 5000 color printers
The total amount of black ink used on both engines.
RICOH Pro VC printers
The total amount of black ink used on both engines for printing and flushing the printhead.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Monthly Clicks
Widget type: Area chart

Displays the total number of printer clicks per month. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Monthly Clicks
Widget type: Indicator

Displays the total number of printer clicks for the current month and the best monthly result. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Monthly Clicks per Printer
Widget type: Pivot

Displays the monthly values provided by each printer for black-and-white printer clicks, full-color printer clicks, single-color and two-color printer clicks, and total printer clicks. Only includes data from cut sheet printers.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Monthly Cyan Ink Usage (Liter)
Widget type: Liquid Fill Gauge

Displays the total amount of cyan ink used in the current month, measured in liters. Only includes data from InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The liquid level rises based on the percentage of the current value from the maximum value. The maximum value is set to 100000.

The ink data included for each printer depends on the printer type:

InfoPrint 5000 color printers
The total amount of cyan ink used on both engines.
RICOH Pro VC printers
The total amount of cyan ink used on both engines for printing and flushing the printhead.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Monthly Errors by Printer
Widget type: Column Chart

Displays the error type distribution for the 10 printers with the highest number of errors for the current month. Includes data from both cut sheet and continuous form printers.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Monthly Impressions
Widget type: Indicator
Displays the number of printed impressions for the current month and the best monthly result. Includes data from both cut sheet and continuous form printers.
Monthly Jobs Printed by Printer
Widget type: Bar chart
Displays the top 10 performing printers based on the total number of printed jobs for the current month. Includes data from both cut sheet and continuous form printers.
Monthly Magenta Ink Usage (Liter)
Widget type: Liquid Fill Gauge

Displays the total amount of magenta ink used in the current month, measured in liters. Only includes data from InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The liquid level rises based on the percentage of the current value from the maximum value. The maximum value is set to 100000.

The ink data included for each printer depends on the printer type:

InfoPrint 5000 color printers
The total amount of magenta ink used on both engines.
RICOH Pro VC printers
The total amount of magenta ink used on both engines for printing and flushing the printhead.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Monthly MICR Ink Usage (Liter)
Widget type: Liquid Fill Gauge

Displays the total amount of MICR (magnetic ink character recognition) ink used in the current month, measured in liters. Only includes data from InfoPrint 5000 color printers.

The liquid level rises based on the percentage of the current value from the maximum value. The maximum value is set to 100000.

MICR ink data is based on the total amount of K1 and K2 ink used on engine 3.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

Monthly Throughput (Paper Length)
Widget type: Indicator

Displays the length of paper printed for the current month, measured in feet or meters, and the best monthly result. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

Monthly Throughput (Sheets)
Widget type: Indicator
Displays the number of printed sheets for the current month and the best monthly result. Includes data from both cut sheet and continuous form printers.
Monthly Utilization by Printer
Widget type: Bar chart

Displays the up time, idle time, and down time percentages for the 10 printers with the highest up time values for the current month. Includes data from both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

Monthly Volume
Widget type: Column chart
Displays the total number of printed impressions per month. Includes data from both cut sheet and continuous form printers.
Monthly Yellow Ink Usage (Liter)
Widget type: Liquid Fill Gauge

Displays the total amount of yellow ink used in the current month, measured in liters. Only includes data from InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The liquid level rises based on the percentage of the current value from the maximum value. The maximum value is set to 100000.

The ink data included for each printer depends on the printer type:

InfoPrint 5000 color printers
The total amount of yellow ink used on both engines.
RICOH Pro VC printers
The total amount of yellow ink used on both engines for printing and flushing the printhead.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Pages Printed for Selected Dates
Widget type: Indicator
Displays the total number of pages printed in the time period specified in the Filters panel and the best daily result. Includes data from both cut sheet and continuous form printers.
Pages Printed Today
Widget type: Indicator
Displays the number of printed pages for the current day and the daily average from the beginning of the current year. Includes data from both cut sheet and continuous form printers.
Peak Production Days
Widget type: Area chart

Displays the peak production days based on the total number of printed impressions. Includes data from both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

Peak Production Hours by Average Impressions
Widget type: Line chart
Displays the overall peak production hours based on the average number of printed impressions. Includes data from both cut sheet and continuous form printers.
Printer Ink Usage - This Month (Top 30)
Widget type: Column Chart

Displays the total amount of cyan, magenta, yellow, black, and MICR (magnetic ink character recognition) ink used in the current month for the 30 printers with the highest black ink usage. Only includes data for InfoPrint 5000, RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers.

The ink data included for each printer depends on the printer type:

InfoPrint 5000 black and white printers
The total amount of K1 and K2 ink used on both engines, measured in liters.
InfoPrint 5000 color printers
The total amount of cyan, magenta, yellow, and black ink used on both engines and the total amount of MICR ink used, measured in liters. MICR ink data is based on the total amount of K1 and K2 ink used on engine 3.
RICOH Pro VC printers
The total amount of cyan, magenta, yellow, and black ink used on both engines for printing and flushing the printhead, measured in liters.

To track ink usage for InfoPrint 5000 printers, you must upload ink data for each printer on the Data Collectors tab. For more information, see Uploading Ink Data for InfoPrint 5000 Printers.

For RICOH Pro VC40000, RICOH Pro VC60000, and RICOH Pro VC70000 printers, make sure that you use the RICOH Pro VC printer type configuration in RICOH Supervisor Data Collector.

Printer Status (Cumulative)
Widget type: Pie chart

Displays the percentage of time the printers reported a specific status. Includes data from both cut sheet and continuous form printers.

Printer status values with smaller percentages are grouped in the Others category. You can click Others to display a second pie chart that shows percentages for the status values in the Others category.

Event duration values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

Note: If you drill down into the Error category to display percentages for every error code, the sum of the duration values listed for the error codes does not match the overall duration for the Error category. The event duration values are registered individually for every error code even when several error events overlap and cover the same time interval. For the Error category, overlapping error events are not registered separately.
Printer Throughput (Impressions)
Widget type: Column chart
Displays the number of printed impressions per printer. Includes data for both cut sheet and continuous form printers.
Printer Throughput (Paper Length)
Widget type: Column chart

Displays the length of paper printed per printer, measured in feet or meters. Only includes data for continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

Printer Throughput (Sheets)
Widget type: Column chart
Displays the number of printed sheets per printer. Includes data for both cut sheet and continuous form printers.
Printer Utilization
Widget type: Column chart

Displays the up time, idle time, and down time per printer. Includes data for both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

Printer Utilization for Selected Dates
Widget type: Bar chart

Displays the up time, idle time, and down time percentages per printer for the time period specified in the Filters panel. Includes data for both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

You can use the slider to focus on a specific range of data.

Printers with Highest Volume for Selected Dates
Widget type: Bar chart

Displays the printers with the highest number of printed impressions for the time period specified in the Filters panel. Includes data for both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

Throughput (Clicks) - Best & Worst Calendar Days
Widget type: Calendar heatmap

Displays a calendar with the daily number of total printer clicks. Only includes data from cut sheet printers.

The days in the calendar are displayed with different colors according to the maximum, minimum, and average total clicks values:

  • Green icon Days with the maximum total clicks value are displayed with green.
  • Light green icon Days with a total clicks value equal to or above the average value are displayed with a light shade of green.
  • Light red icon Days with a total clicks value below the average value are displayed with a light shade of red.
  • Red icon Days with the minimum total clicks value are displayed with red.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Throughput (Impressions) - Best & Worst Calendar Days
Widget type: Calendar heatmap

Displays a calendar with the daily number of printed impressions. Includes data from both cut sheet and continuous form printers.

The days in the calendar are displayed with different colors according to the maximum, minimum, and average throughput values:

  • Green icon Days with the maximum throughput value are displayed with green.
  • Light green icon Days with a throughput value equal to or above the average value are displayed with a light shade of green.
  • Light red icon Days with a throughput value below the average value are displayed with a light shade of red.
  • Red icon Days with the minimum throughput value are displayed with red.

Throughput (Paper Length) - Best & Worst Calendar Days
Widget type: Calendar heatmap

Displays a calendar with the daily length of paper printed, measured in feet or meters. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

The days in the calendar are displayed with different colors according to the maximum, minimum, and average throughput values:

  • Green icon Days with the maximum throughput value are displayed with green.
  • Light green icon Days with a throughput value equal to or above the average value are displayed with a light shade of green.
  • Light red icon Days with a throughput value below the average value are displayed with a light shade of red.
  • Red icon Days with the minimum throughput value are displayed with red.

Throughput (Paper Length) - Peak Hours
Widget type: Line chart

Displays the overall peak hours based on the total hourly length of paper printed, measured in feet or meters. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

Throughput (Sheets) - Best & Worst Calendar Days
Widget type: Calendar heatmap

Displays a calendar with the daily number of printed sheets. Includes data from both cut sheet and continuous form printers.

The days in the calendar are displayed with different colors according to the maximum, minimum, and average throughput values:

  • Green icon Days with the maximum throughput value are displayed with green.
  • Light green icon Days with a throughput value equal to or above the average value are displayed with a light shade of green.
  • Light red icon Days with a throughput value below the average value are displayed with a light shade of red.
  • Red icon Days with the minimum throughput value are displayed with red.

Throughput (Sheets) - Peak Hours
Widget type: Line chart
Displays the overall peak hours based on the total hourly number of printed sheets. Includes data from both cut sheet and continuous form printers.
Utilization (All Printers)
Widget type: Line chart

Displays the overall printer up time, idle time, and down time per day, for the last 30 days. Includes data from both cut sheet and continuous form printers.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

Weekly Clicks
Widget type: Indicator

Displays the total number of printer clicks for the current week and the weekly average. Only includes data from cut sheet printers.

The first day of the week is Monday.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Weekly Clicks
Widget type: Area chart

Displays the total number of printer clicks per week. Only includes data from cut sheet printers.

The first day of the week is Monday.

The total printer clicks value does not include the number of fifth station printer clicks, except for jobs that are printed only with fifth station toner.

Weekly Errors by Printer
Widget type: Column Chart

Displays the error type distribution for the 10 printers with the highest number of errors for the current week. Includes data from both cut sheet and continuous form printers.

The first day of the week is Monday.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget. If you want to view older data, edit the widget and include the N\A value in the Printer Error Sequence filter.

Weekly Impressions
Widget type: Indicator

Displays the number of printed impressions for the current week and the best weekly result. Includes data from both cut sheet and continuous form printers.

The first day of the week is Monday.

Weekly Jobs Printed by Printer
Widget type: Bar chart

Displays the top 10 performing printers based on the total number of printed jobs for the current week. Includes data from both cut sheet and continuous form printers.

The first day of the week is Monday.

Weekly Throughput (Paper Length)
Widget type: Indicator

Displays the length of paper printed for the current week, measured in feet or meters, and the best weekly result. Only includes data from continuous form printers.

The unit of measurement depends on the Length unit option specified under SettingsUser Preferences.

The first day of the week is Monday.

Weekly Throughput (Sheets)
Widget type: Indicator

Displays the number of printed sheets for the current week and the best weekly result. Includes data from both cut sheet and continuous form printers.

The first day of the week is Monday.

Weekly Utilization by Printer
Widget type: Bar chart

Displays the up time, idle time, and down time percentages for the 10 printers with the highest up time values for the current week. Includes data from both cut sheet and continuous form printers.

The first day of the week is Monday.

The up time, down time, and idle time values are retrieved from the printers in milliseconds. In the widget, these values are converted into a number of hours expressed as a decimal value. For example, a duration of 1 hour and 30 minutes is displayed as 1.5 hours in the widget.

    Important:
  • To retrieve data from your printers, you must first add the printers in RICOH Supervisor Data Collector. Make sure that you configure all the settings correctly according to the printer type and that the data collector can communicate with the printers and retrieve data. For more information, see the RICOH Supervisor Data Collector documentation.
  • All the time-related data in the default widgets is displayed in the printer time zone set in RICOH Supervisor Data Collector.
  • For time intervals, such as today or this week, the data is selected based on the time zone of the web browser that accesses RICOH Supervisor.
  • Depending on the printer, the number of printed sheets and printed impressions is either retrieved directly from the printer or calculated in RICOH Supervisor Data Collector. For more information, see Data Fields.
  • The number of printer clicks is based on the data received from the printer counters and does not include scanner and copier clicks. If a printer does not provide any click data, RICOH Supervisor displays 0 for the number of clicks. For information on the printer counters, see the printer documentation.

    How the clicks are counted also depends on the printer. For example, some printers only provide the total number of printer clicks and do not send separate data for black-and-white clicks, full-color clicks, or single-color and two-color clicks.

    While RICOH Supervisor Data Collector is stopped, no click data is received from the printer. The clicks value is synchronized with the printer counters when RICOH Supervisor Data Collector is restarted.

    Click data is retrieved only for cut sheet printers.

  • The up time, down time, and idle time data metrics are calculated based on the printer state:
    • Up time corresponds to these printer states: initializing, feeding, preparing, printing, processing, and receiving.
    • Idle time corresponds to these printer states: idle, ready, sleeping, shutdown, warming, started, and start-up.
    • Down time corresponds to these printer states: not available, not ready, error, restart, pre/post not ready, pre/post busy, pre/post threading, pre/post EOF, pre/post paused, cleaning, adjusting, and maintenance.

    For printers with duplex, triplex, or dual-simplex configuration, the up time and idle time values are increased only when all the printer engines are in a printing or idle state. When at least one of the engines is in an error state, the down time value is increased.

  • For continuous form printers, the printing side information is retrieved based on the current printer configuration and not on the job settings. Make sure that you restart the printer every time you change the printer configuration.

    The printing side information is not available for TotalFlow Print Server cut sheet printers.

  • Data download to a PDF or image file is not currently supported for liquid fill gauge widgets.