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id_md:"Notices-99E74A48" AND product_md:"RICOH Supervisor"
    /supervisor/ricoh-supervisor/de-de/spvHelp_project.ditamap/$/spv_prefacenotices - "spv_prefacenotices" -"spv_prefacenotices"
  • Deutsch
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  • English
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  • Español
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  • Italiano
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  • 日本語 — Japanese
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  • Nederlands

RICOH Supervisor™

  • 1 RICOH Supervisor
    • 1.1 Overview of RICOH Supervisor
      • 1.1.1 What's New?
      • 1.1.2 Frequently Asked Questions: New Dashboard Capabilities
      • 1.1.3 RICOH Supervisor User Interface
        • 1.1.3.1 Banner
        • 1.1.3.2 Dashboards Tab
        • 1.1.3.3 Real Time Display Tab
        • 1.1.3.4 Data Collectors Tab
        • 1.1.3.5 Settings Tab
      • 1.1.4 Notices
        • 1.1.4.1 Important
        • 1.1.4.2 Cautions Regarding This Guide
        • 1.1.4.3 Trademarks
    • 1.2 Getting Started with RICOH Supervisor
      • 1.2.1 Computer Requirements
      • 1.2.2 Signing In
      • 1.2.3 Downloading and Installing RICOH Supervisor Data Collector
      • 1.2.4 Downloading and Installing RICOH Supervisor Data Collector with Command Line
      • 1.2.5 Signing Out
    • 1.3 Configuration
      • 1.3.1 Configuring Account and User Settings
      • 1.3.2 Configuring Profile Settings
      • 1.3.3 Configuring Data Collectors
        • 1.3.3.1 Downloading Data Collectors
        • 1.3.3.2 Viewing Data Collector Information
        • 1.3.3.3 Updating Data Collectors
        • 1.3.3.4 Changing Data Collector Settings
        • 1.3.3.5 Deleting Data Collectors
        • 1.3.3.6 Uploading Ink Data for InfoPrint 5000 Printers
      • 1.3.4 Configuring Software Connectors
        • 1.3.4.1 Configuring the RICOH ProcessDirector Software Connector
        • 1.3.4.2 Viewing RICOH ProcessDirector Data Transmitters
      • 1.3.5 Configuring Account Settings
      • 1.3.6 Configuring User Preferences
      • 1.3.7 Configuring Notifications
        • 1.3.7.1 Viewing Notifications
        • 1.3.7.2 Editing Notifications
        • 1.3.7.3 Enabling and Disabling Notifications
      • 1.3.8 Configuring Locations
        • 1.3.8.1 Adding Locations
        • 1.3.8.2 Editing Locations
        • 1.3.8.3 Deleting Locations
      • 1.3.9 Configuring Shifts
        • 1.3.9.1 Adding Shifts
        • 1.3.9.2 Editing Shifts
        • 1.3.9.3 Deleting Shifts
    • 1.4 Working with Dashboards
      • 1.4.1 Creating and Managing Dashboards
        • 1.4.1.1 Creating Dashboards
        • 1.4.1.2 Viewing Dashboards
        • 1.4.1.3 Editing Dashboards
        • 1.4.1.4 Customizing the Dashboard Layout
        • 1.4.1.5 Changing the Dashboard Color Palette
        • 1.4.1.6 Duplicating Dashboards
        • 1.4.1.7 Sharing Dashboards
          • 1.4.1.7.1 Sharing Dashboard Updates
          • 1.4.1.7.2 Restoring Dashboards
        • 1.4.1.8 Deleting Dashboards
      • 1.4.2 Creating and Managing Widgets
        • 1.4.2.1 Creating Widgets
          • 1.4.2.1.1 Creating an Area Chart Widget
          • 1.4.2.1.2 Creating an Area Map Widget
          • 1.4.2.1.3 Creating a Bar Chart Widget
          • 1.4.2.1.4 Creating a Box and Whisker Plot Widget
          • 1.4.2.1.5 Creating a Calendar Heatmap Widget
          • 1.4.2.1.6 Creating a Column Chart Widget
          • 1.4.2.1.7 Creating a Funnel Chart Widget
          • 1.4.2.1.8 Creating an Indicator Widget
          • 1.4.2.1.9 Creating a Line Chart Widget
          • 1.4.2.1.10 Creating a Liquid Fill Gauge Widget
          • 1.4.2.1.11 Creating a Pie Chart Widget
          • 1.4.2.1.12 Creating a Pivot Table Widget
          • 1.4.2.1.13 Creating a Polar Chart Widget
          • 1.4.2.1.14 Creating a Scatter Chart Widget
          • 1.4.2.1.15 Creating a Scatter Map Widget
          • 1.4.2.1.16 Creating a Sunburst Widget
          • 1.4.2.1.17 Creating a Table Widget
          • 1.4.2.1.18 Creating a Treemap Widget
        • 1.4.2.2 Viewing Widget Information
        • 1.4.2.3 Configuring Advanced Widget Settings
          • 1.4.2.3.1 Combining Two Types of Visualizations in a Widget
          • 1.4.2.3.2 Selecting Colors in Widgets
            • 1.4.2.3.2.1 Selecting a Specific Color
            • 1.4.2.3.2.2 Selecting a Range of Colors
            • 1.4.2.3.2.3 Setting Conditional Coloring
          • 1.4.2.3.3 Sorting Field Values in Widgets
          • 1.4.2.3.4 Renaming Fields in Widgets
          • 1.4.2.3.5 Formatting Numbers in Widgets
          • 1.4.2.3.6 Formatting Date and Time Values in Widgets
          • 1.4.2.3.7 Creating a Continuous Chart with Missing Date Values
          • 1.4.2.3.8 Adding Drill Hierarchies to Widgets
          • 1.4.2.3.9 Disabling the Drill to Anywhere Option
        • 1.4.2.4 Editing Widgets
        • 1.4.2.5 Analyzing Trends in Widget Data
        • 1.4.2.6 Duplicating Widgets
        • 1.4.2.7 Removing Widgets from the Dashboard
      • 1.4.3 Managing the Widgets in the Widget Library
      • 1.4.4 Using the Default Dashboards and Filters
        • 1.4.4.1 Shift Performance (Last Week) Dashboard
        • 1.4.4.2 Capacity Planning (Impressions) Dashboard
        • 1.4.4.3 Ink Consumption (Inkjet printers only) Dashboard
        • 1.4.4.4 Job Insights Dashboard
        • 1.4.4.5 Printer Utilization Dashboard
        • 1.4.4.6 RICOH ProcessDirector Default Dashboard
      • 1.4.5 Using the Default Widgets
        • 1.4.5.1 Using the Default Widgets for Data from RICOH Supervisor Data Collector
        • 1.4.5.2 Using the Default Widgets for Data from RICOH ProcessDirector
      • 1.4.6 Making Selections in a Widget
      • 1.4.7 Drilling down in a Widget
      • 1.4.8 Downloading Data and Creating Reports
        • 1.4.8.1 Downloading Dashboard Data as an Image File
        • 1.4.8.2 Downloading Dashboard Data as a PDF File
        • 1.4.8.3 Downloading Widget Data
      • 1.4.9 Working with Filters
        • 1.4.9.1 Creating Dashboard Filters
          • 1.4.9.1.1 Creating a List Filter
          • 1.4.9.1.2 Creating a Text Filter
          • 1.4.9.1.3 Creating a Numeric Value Filter
          • 1.4.9.1.4 Creating a Ranking Filter
          • 1.4.9.1.5 Creating a Calendar Filter
          • 1.4.9.1.6 Creating a Time Frame Filter
          • 1.4.9.1.7 Using Wildcard Characters in Filters
          • 1.4.9.1.8 Configuring Advanced Filtering Criteria
          • 1.4.9.1.9 Creating Dependent Filters
          • 1.4.9.1.10 Limiting Filters to Specific Values with Background Filters
        • 1.4.9.2 Editing Dashboard Filters
        • 1.4.9.3 Enabling and Disabling Dashboard Filters
        • 1.4.9.4 Locking Dashboard Filters
        • 1.4.9.5 Deleting Dashboard Filters
        • 1.4.9.6 Saving a Default Filters View
        • 1.4.9.7 Restoring Dashboard Filters
        • 1.4.9.8 Creating Widget Filters
        • 1.4.9.9 Editing Widget Filters
        • 1.4.9.10 Enabling and Disabling Widget Filters
        • 1.4.9.11 Deleting Widget Filters
        • 1.4.9.12 Configuring How Filters Affect the Dashboard and Widgets
          • 1.4.9.12.1 Configuring How Dashboard Filters Affect a Widget
          • 1.4.9.12.2 Configuring How a Filtered Widget Behaves
          • 1.4.9.12.3 Configuring How a Selection in a Widget Affects the Dashboard
      • 1.4.10 Using Formulas
        • 1.4.10.1 Creating and Editing Formulas
        • 1.4.10.2 Saving and Reusing Formulas
        • 1.4.10.3 Using Quick Functions
        • 1.4.10.4 Building Formulas with Functions
        • 1.4.10.5 Creating Formulas Based on Filters
        • 1.4.10.6 Using Conditional Statements
      • 1.4.11 Data Fields
        • 1.4.11.1 Data Fields from RICOH Supervisor Data Collector
        • 1.4.11.2 Data Fields from Avanti Slingshot
        • 1.4.11.3 Data Fields from RICOH API for Fiery
        • 1.4.11.4 Data Fields from RICOH ProcessDirector
    • 1.5 Working with Real-Time Printer Data
      • 1.5.1 Viewing Printer Information
        • 1.5.1.1 Printer Status
      • 1.5.2 Viewing Printer Information in Full-Screen Mode
      • 1.5.3 Customizing Printer Cards
      • 1.5.4 Customizing Multiple Printer Cards
      • 1.5.5 Creating Printer Groups
      • 1.5.6 Editing Printer Groups
      • 1.5.7 Removing Printer Groups
      • 1.5.8 Adding, Editing, and Removing Printers
    • 1.6 Security
      • 1.6.1 Users and Roles
    • 1.7 Troubleshooting and Support
      • 1.7.1 If You Encounter a Problem
  • 2 RICOH Supervisor Data Collector
    • 2.1 Overview of RICOH Supervisor Data Collector
      • 2.1.1 What's New?
      • 2.1.2 RICOH Supervisor Data Collector User Interface
        • 2.1.2.1 Printers Page
        • 2.1.2.2 Go to Analytics Tab
        • 2.1.2.3 Settings Tab
        • 2.1.2.4 RICOH Supervisor Data Collector Footer
      • 2.1.3 Notices
        • 2.1.3.1 Important
        • 2.1.3.2 Cautions Regarding This Guide
        • 2.1.3.3 Trademarks
    • 2.2 Getting Started with RICOH Supervisor Data Collector
      • 2.2.1 Computer Requirements
      • 2.2.2 Downloading and Installing RICOH Supervisor Data Collector on Windows
      • 2.2.3 Downloading and Installing RICOH Supervisor Data Collector on Linux
      • 2.2.4 Downloading and Installing RICOH Supervisor Data Collector with Command Line
      • 2.2.5 Updating RICOH Supervisor Data Collector
      • 2.2.6 Updating RICOH Supervisor Data Collector with Command Line
      • 2.2.7 Moving RICOH Supervisor Data Collector to a New Server
      • 2.2.8 Uninstalling RICOH Supervisor Data Collector
      • 2.2.9 Uninstalling RICOH Supervisor Data Collector with Command Line
      • 2.2.10 Restoring RICOH Supervisor Data Collector
      • 2.2.11 Signing In
    • 2.3 Configuration
      • 2.3.1 Configuring the Data Collector
    • 2.4 Working with Printers
      • 2.4.1 Scanning for Printers
      • 2.4.2 Adding Printers Manually
      • 2.4.3 Editing Printer Properties
        • 2.4.3.1 Generic SNMP Printer
        • 2.4.3.2 RICOH Pro VC
        • 2.4.3.3 InfoPrint 5000
        • 2.4.3.4 InfoPrint 4100
        • 2.4.3.5 RICOH GW Cut Sheet Printer
        • 2.4.3.6 RICOH Fiery Cut Sheet Printer
        • 2.4.3.7 RICOH TotalFlow Print Server Cut Sheet Printer
      • 2.4.4 Supported Printers
      • 2.4.5 Collected Data
      • 2.4.6 Editing Multiple Printers
      • 2.4.7 Printer Connectivity Status
      • 2.4.8 Reordering and Selecting Printers
      • 2.4.9 Finding Printers
      • 2.4.10 Deleting Printers
    • 2.5 Security
      • 2.5.1 User Roles and Permissions
      • 2.5.2 Enabling HTTPS for RICOH Supervisor Data Collector
        • 2.5.2.1 Enabling HTTPS on Windows Servers
        • 2.5.2.2 Enabling HTTPS on Linux Servers
    • 2.6 Troubleshooting and Support
      • 2.6.1 Uploading Diagnostic Data
      • 2.6.2 Common Problems
  1. Supervisor

Notices

In this section:

  1. Important
  2. Cautions Regarding This Guide
  3. Trademarks
Parent topic: Overview of RICOH Supervisor

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