InfoPrint Manager PSF messages

0420-001

This message identifies the code page that should be used when you print the messages in this product message file.

0420-002

ERROR: Not enough memory is available for data storage.

Explanation:

There is not enough memory available to complete program initialization.

System action:

The program cannot continue.

User response:

Use local problem-reporting procedures to report this message.

0420-003

ERROR: Data cannot be initialized at the actual destination.

Explanation:

The IPDS commands required to erase downloaded resources and page data from the device were not successfully received by the device. A significant communications problem exists between InfoPrint Manager and the device.

System action:

InfoPrint Manager does not complete the requested operation.

User response:

Turn the actual destination power off and back on. Use either the Enable Action icon from the Actions area on the GUI window or the pdenable command to start InfoPrint Manager and ready the device or devices. If the error cannot be corrected or the error occurs again, use local problem-reporting procedures to report this message.

0420-004

InfoPrint Manager encountered a memory constrained condition.

Explanation:

The system encountered a memory constrained condition while processing the current print job.

System action:

The job will continue to be processed, but system performance will be degraded.

User response:

Use local problem-reporting procedures to report this message.

0420-005

ERROR: InfoPrint Manager is out of IPDS buffers.

Explanation:

InfoPrint Manager has run out of IPDS data buffers. All attempts to free unused buffers have failed.

System action:

InfoPrint Manager cannot proceed.

User response:

Use local problem-reporting procedures to report this message.

0420-006

ERROR: The Accounting user-exit program ____ reported a recoverable error (return code=____).

Explanation:

The user-exit program specified in the message reported a recoverable job completion error.

System action:

InfoPrint Manager records the error in the error log and continues processing the print job. The user-exit program remains active.

User response:

See the documentation for the user-exit program or the person who developed the user-exit program to determine the meaning of the return code specified in the message.

0420-007

ERROR: The Accounting user-exit program ____ reported an error from which it cannot recover.

Explanation:

The user-exit program specified in the message reported an error that caused the user-exit program to end.

System action:

InfoPrint Manager records this error message in the error log and continues processing the print job. The user-exit program ends, and InfoPrint Manager removes it from memory. This program will not be called again for this InfoPrint Manager instance.

User response:

See the documentation for the user-exit program or the person who developed the user-exit program for further information on the cause of this error.

0420-008

ERROR: The Header Page user-exit program ____ ended the print job.

Explanation:

The user-exit program specified in the message ended the print job based on conditions defined by the user-exit program.

System action:

The print job ends. InfoPrint Manager leaves the user-exit program active in memory.

User response:

Contact the person who developed the user-exit program for more information on the cause of this error.

0420-009

ERROR: InfoPrint Manager cannot find the Accounting user-exit program ____ in the expected path ____ (return code=____).

Explanation:

InfoPrint Manager dynamically loads a user-exit program into memory prior to running the program. The user-exit program was not in the path specified in this message.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Look at the PATH statement in the /etc/environment file. Check that the PATH statement includes the directory in which the user-exit program is located. In addition to the path specified in the /etc/environment file, /usr/lpp/psf/bin is also a valid directory location for the user-exit program. Check that the user-exit program name on the -x option of the pdcreate command is correct. If both the path and the program name are correct, use local problem-reporting procedures to report this message and the return code number that it contains.

0420-010

ERROR: The Accounting user-exit program ____ refers to a function ____ that cannot be found (return code=____).

Explanation:

InfoPrint Manager successfully loaded the user-exit program into memory, but the user-exit program made a function call to a function that cannot be found.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Contact the person who developed the user-exit program. The program might have been compiled incorrectly, or the name of the function that cannot be found might have been misspelled. Use local problem-reporting procedures to report this message and the return code that it contains.

0420-011

ERROR: A syntax error was detected with ____ line ____ for value ____.

Explanation:

A syntax error was found in the GRID file specified in the message. Ensure that the value meets the following syntax rules for the appropriate field:

charset

Must not contain more than 8 characters and include characters permitted within resource names by the AFP data stream and within filenames by the operating system.

codepage

Must not contain more than 8 characters and include characters permitted within resource names by the AFP data stream and within filenames by the operating system.

fgid

Must be a numeric decimal value in the range 1 - 65534.

cpgid

Must be a numeric decimal value in the range 1 - 65534.

gcsgid

Must be a numeric decimal value in the range 1 - 65534 or an asterisk (*) which indicates a 'wildcard' or a dash (-) which indicates that no identifer is being specified.

vsize

Must be a numeric decimal value in the range 1 - 65534 or an asterisk (*) which indicates a 'wildcard' or a dash (-) which indicates that no vertical size is being specified.

width

Must be a numeric decimal value in the range 1 - 65534 or an asterisk (*) which indicates a 'wildcard' or a dash (-) which indicates that no width is being specified.

attributes

Must consist either of some combination of the characters 'B' for bold, 'I' for italic, and 'D' for doublewide. Or a dash (-) which indicates that nothing is being specified. These characters are not case-sensitive.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Edit the GRID file and ensure that the value that caused the error follows the syntax rules for that field.

0420-012

ERROR: Destination type ____ is not valid.

Explanation:

The actual destination type specified to InfoPrint Manager is not valid.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-013

ERROR: The actual destination reported a configuration that InfoPrint Manager does not support.

Explanation:

The actual destination, specified in an accompanying message, reported that it has a certain hardware or software feature. InfoPrint Manager does not support or cannot communicate with that feature.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-014

ERROR: The specified actual destination does not have full IPDS capability, status code X'____'.

Explanation:

InfoPrint Manager can communicate with the actual destination specified in the accompanying message, but this actual destination does not have complete Intelligent Printer Data Stream (IPDS) capabilities, and the resulting printed output might contain printing errors. The status code in the error message indicates which IPDS capabilities were present or missing. To interpret the status code, first expand each of the three hex bytes into bit representation. For example: X'FF DC 50' expands to '11111111 11011100 01010000'. A '1' indicates that a capability is present. A '0' indicates that a capability expected for this type of actual destination is not present. Starting with the leftmost bit, the capabilities are:

• DC1 (Device Control)
• PT1 (PTOCA)
• IM image
• Coded font
• Bounded box font
• Unordered text
• Unordered image blocks
• Multiple copy groups
• 0 degree scan-line direction
• 90 degree scan-line direction
• 180 degree scan-line direction
• 270 degree scan-line direction
• 0 degree font inline sequence
• 90 degree font inline sequence
• 180 degree font inline sequence
• 270 degree font inline sequence
• 0, 90 text orientation
• 90, 180 text orientation
• 180, 270 text orientation
• 270, 0 text orientation
• Reserved (always 0)
• Reserved (always 0)
• Reserved (always 0)

System action:

InfoPrint Manager continues processing the print job.

User response:

Note the missing capabilities identified by the status code in the message. Check the printed output, and determine if it is acceptable. If it is not acceptable, either use local problem-reporting procedures to report the actual destination problem or send the print job to a actual destination that has the missing IPDS capabilities. In addition, verify that the target actual destination is supported by the level of InfoPrint Manager you are using.

0420-016

The printer does not support True Type/Open Type fonts as secondary resources in Data Object Resource Equivalence 2 (DORE2) command or in DORE command.

Explanation:

InfoPrint Manager displays this message when the printer does not support True Type/Open Type fonts as secondary resources in DORE2 command or in DORE command and one of the following occurs:

• A True Type/Open Type font was specified in Include Object (IOB) structured field for a PDF or SVG object.
• A True Type/Open Type font was specified in Preprocess Presentation Object (PPO) structured field for a PDF or SVG object.
• A True Type/Open Type font was specified in Map Data Resource (MDR) structured field for a PDF or SVG object.

When support for DORE2 command and/or support for mapping TrueType/OpenType Fonts in the DORE2 command is reported, the property pair X'120B' is retired. The property pair X'120B' indicates support for TrueType/OpenType fonts as secondary resources in the DORE command.

System action:

InfoPrint Manager stops processing the file when the error occurs. InfoPrint Manager cancels the print job.

User response:

Resubmit this print request to a printer that supports True Type/Open Type fonts as secondary resources in DORE2 command or in DORE command.

0420-017

An invalid HAID pool was specified in the Data Object Resource Equivalence 2 (DORE2) command.

Explanation:

The actual destination reported that an invalid or unsupported HAID pool parameter value was specified in the Data Object Resource Equivalence 2 (DORE2) command.

System action:

The printer will search the data-object-resource HAID pool and InfoPrint will try to continue printing.

User response:

Examine the output and the rest of the messages to determine if there were any printing problems.

0420-018

ERROR: InfoPrint Manager could not complete the internal function ____ (return code=____, process=____).

Explanation:

InfoPrint Manager issues this message for time-out conditions. One of the conditions that causes this message is the expiration of the intervention-timer attribute. The timer expires when the actual destination operator does not respond to an operator-intervention condition at the actual destination within the specified amount of time.

System action:

After InfoPrint Manager issues this message, the queue devices associated with the actual destination are brought down. Then InfoPrint Manager disables the actual destination.

User response:

Correct the operator-intervention condition at the actual destination. Check the value specified for the intervention-timer attribute. The maximum amount of time that can be specified is 9998 seconds, or approximately 2.8 hours. If the actual destination is in an area where operator-intervention is likely not to occur within the time limit, change the timer value to 9999, which indicates no time limit. In order for InfoPrint Manager to recognize that the operator-intervention has been corrected, stop and restart InfoPrint Manager. If the error cannot be corrected or the error occurs again, use local problem-reporting procedures to report this message.

0420-019

ERROR: Destination communications initialization was not successful.

Explanation:

A problem occurred while attempting to start the actual destination-communications secondary process.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use either the Enable Action icon from the Actions area on the GUI window or the pdenable command to start InfoPrint Manager and ready the device or devices. After the devices are ready, InfoPrint Manager starts automatically if there are queued jobs or after the first print job is sent. If the error cannot be corrected or the error occurs again, use local problem-reporting procedures to report this message.

0420-020

ERROR: Cannot link to the actual destination at address ____.

Explanation:

The actual destination cannot be reached through the physical attachment or network. The actual destination can be reached, but it will not accept the connection request.

InfoPrint displays this message when one of the following occurs:

• The destination is not powered on.
• The destination is not physically attached.
• The destination TCP/IP attachment has not been enabled.
• The destination is not accepting the connection request.
• Duplicate IP addresses exist.
• InfoPrint writes the trace information to the /var/psf/printername directory. If the /var/psf filesystem is full on InfoPrint Manager for AIX or InfoPrint Manager for Linux, or the <install-path>\var\psf\printername directory is full on InfoPrint Manager for Windows, the trace information is not written.
• The wrong Internet address or port number was specified when the TCP/IP-attached destination was configured for use with InfoPrint.
• The destination is being used by another InfoPrint instance or by another Print Services Facility program. For example, on InfoPrint Manager, another user used the default setting for the destination-release-timer value of 9999. The default means never release the device. Only one instance of InfoPrint or one instance of another Print Services Facility program can communicate with a destination.

System action:

InfoPrint disables the actual destination.

User response:

Ensure that the destination is powered on and that it is physically connected to the network. To test the integrity of the physical attachment or network on TCP/IP attached printers, use the ping command with the address specified in the message. To test whether the actual destination will accept the connection request, use the telnet command specifying both the IP address in the message and the printer IPDS port number (such as 5001 or 9100). The device must accept this telnet command in order for InfoPrint Manager to communicate with it through the IPDS protocol. For example, a successful connection looks like this:

telnet 9.17.82.238 5001
Trying...
Connected to 9.17.82.238
Escape character is '^]'

Note: To end the telnet session, type exit at the prompt.

When the device rejects the connection request, this is the result:

telnet 9.17.82.238 5001
Trying...
telnet:connect: A remote host refused an attempted connection operation.

When a device fails to connect, there is a physical problem that requires the attention of the service representative or the OEM printer hardware support. When you supply an incorrect IP address or port, this is the result:

telnet 10.0.0.14 5001
Trying...
telnet:connect: A remote host did not respond in the timeout period.

If the destination is connected using TCP/IP, make sure that the Internet address and port number are correct. To test for duplicate IP address conditions: first ping the printer, then turn off the printer, and ping the same IP address again. If both commands are successful, you have another device using the IP address specified for the printer. Contact your local network support personnel. If you have been running a trace, verify that the filesystem or disk partition containing /var/psf on InfoPrint Manager for AIX or InfoPrint Manager for Linux, or <install-path>\var\psf on InfoPrint Manager for Windows is not full. If it is full, then cleanup unneeded files, enlarge the filesystem/disk partition, or process fewer jobs to make space available. Otherwise, your response depends on what kind of destination is at the address in the message. If this destination is being shared by another InfoPrint instance or by another Print Services Facility program increase the value of the destination connection-timeout attribute or decrease the release-timeout on the other printer definition.

0420-021

The printer active setup name has changed.

Explanation:

The active setup name has changed, in one of the following ways:

• A change from one active setup name to another active setup name
• A change from no active setup name to an active setup name
• A change from an active setup name to no active setup name
• A change from an active setup name to the same active setup name but the settings corresponding to the setup name have been modified, for example if an operator edits the definition of the active setup name.

System action:

InfoPrint continues processing the print job.

User response:

Examine the printed output to see if it is satisfactory.

0420-022

Unsupported setup name in an Activate Setup Name command. Printing continues.

Explanation:

An Activate Setup Name (ASN) command requested a setup name that is not supported by the printer. Setup names and their meanings are assigned by the printer user and must be known to the printer before the ASN command is issued.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint continues processing the file.

User response:

Examine the printed output to see if it is satisfactory.

0420-023

ERROR: The intervention-timer attribute expired. The actual destination still requires intervention.

Explanation:

The intervention-timer attribute expired while waiting for the actual destination to be ready.

System action:

This InfoPrint instance has ended. InfoPrint may attempt to start printing again. If InfoPrint attempts to print again on an actual destination that requires intervention, it may be unable to communicate with the actual destination until the intervention condition is corrected and the actual destination is ready.

User response:

Correct the intervention condition at the actual destination.

0420-024

Unable to activate a setup name requested by an ASN command. Printing continues.

Explanation:

An Activate Setup Name (ASN) command requested a supported setup name, but the printer cannot activate the setup name without an operator intervention.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint continues processing the file.

User response:

Examine the printed output to see if it is satisfactory.

0420-026

The Activate Setup Name command was not successful. Printing continues.

Explanation:

An Activate Setup Name (ASN) command was issued, but the specified setup name was not activated and the printer did not specify the reason.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint continues processing the print job.

User response:

Examine the printed output to see if it is satisfactory.

0420-027

Invalid query type in an XOA RSNL command.

Explanation:

An invalid query-type value was specified in an XOA Request Setup Name List command.

System action:

InfoPrint continues processing the print job.

User response:

Examine the printed output to see if it is satisfactory.

0420-028

ERROR: The actual destination reported a channel-command that is not valid.

Explanation:

InfoPrint Manager sent a channel command to the actual destination that is not valid.

System action:

InfoPrint Manager stops processing the file at the point of the error. If there are other files in this print job, InfoPrint Manager resumes processing starting with the next file in the job; otherwise, InfoPrint Manager cancels the job.

User response:

Use either the Enable Action from the Actions area on the GUI or the pdenable command to stop and restart InfoPrint Manager. If the error cannot be corrected or the error occurs again, use local problem-reporting procedures to report this message.

0420-029

ERROR: The actual destination requires intervention.

Explanation:

The actual destination specified in the accompanying message has a problem that must be corrected by the system user.

System action:

After the actual destination problem is corrected, InfoPrint Manager recovers from the point of the error and printing continues.

User response:

Follow the instructions in the documentation for the actual destination to correct this problem.

0420-030

The printer does not support Invoke Tertiary Resource (X'A2') triplet.

Explanation:

InfoPrint found an FQN X'EE' triplet, and the actual destination does not support tertiary CMR.

System action:

If the formdef being used to process this print request contains a color fidelity triplet (x'75'), the continuation and reporting settings from the formdef control the system action. If there is no color fidelity triplet in the formdef, the default action is to not report the error(s) and continue processing the print request.

User response:

The print request requires QR Code with Image tertiary resource support defined under the Device Control Command-Set Vector. Resubmit this print request to an actual destination that supports QR Code with Image tertiary resource.

0420-031

The printer does not support Invoke Tertiary Resource (X'A2') triplet.

Explanation:

InfoPrint found an FQN X'EE' triplet, and the actual destination does not support tertiary CMR. Processing continues.

System action:

If the formdef being used to process this print request contains a color fidelity triplet (x'75'), the continuation and reporting settings from the formdef control the system action. If there is no color fidelity triplet in the formdef, the default action is to not report the error(s) and continue processing the print request.

User response:

The print request requires QR Code with Image tertiary resource support defined under the Device Control Command-Set Vector. Resubmit this print request to an actual destination that supports QR Code with Image tertiary resource.

0420-032

ERROR: InfoPrint Manager reported an internal error during initialization.

Explanation:

InfoPrint Manager's initialization routine received a null actual destination name.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-033

ERROR: InfoPrint Manager cannot process the print job because there is not enough memory available.

Explanation:

PSF cannot allocate the required memory.

System action:

PSF cannot start this PSF instance or, if PSF is started, the instance that encountered the error terminated because there is not enough available memory.

User response:

Use local problem-reporting procedures to report this message.

0420-034

ERROR: InfoPrint Manager could not generate the name of the actual destination profile for actual destination ____.

Explanation:

InfoPrint Manager tried to process the configuration information for the actual destination, but could not create the actual destinationprofile.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-035

Unsupported setup name in an Activate Setup Name command.

Explanation:

An Activate Setup Name (ASN) command requested a setup name that is not supported by the printer. Setup names and their meanings are assigned by the printer user and must be known to the printer before the ASN command is issued.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint stops processing the file.

User response:

Resubmit the file with a setup name supported by the printer.

0420-036

ERROR: InfoPrint Manager cannot use the actual destination profile ____. Create a new actual destination profile.

Explanation:

When the actual destination was configured for use by InfoPrint Manager, InfoPrint Manager created the actual destination profile file specified in this message. InfoPrint Manager can no longer use this file because of an error in the file's contents. The error must be corrected before configuration changes can be made for any of the actual destinations in the list.

System action:

InfoPrint Manager cannot start this actual destination.

User response:

Delete the actual destination profile file.

0420-037

ERROR: InfoPrint Manager cannot open the actual destination profile ____.

Explanation:

InfoPrint Manager cannot find the actual destination profile file specified in the message. The file might have been deleted or moved to a location that is not valid for actual destination profiles. By default, the file system used for the actual destination profile is /var/psf/printername where printername is the name of the actual destination that was specified when the actual destination was configured through the InfoPrint Manager SMIT configuration panels.

Note: When selected, certain InfoPrint Manager SMIT functions display a list of the available actual destinations to which the function can be applied. For example, selecting the Remove a Printer function from the InfoPrint Manager SMIT Manage a Printer menu causes InfoPrint Manager to display a list of the actual destinations configured for use by InfoPrint Manager. If InfoPrint Manager cannot use the information in the actual destination profile file for any of the listed actual destinations, InfoPrint Manager displays this message. The error must be corrected before configuration changes can be made for any of the actual destinations in the list.

System action:

InfoPrint Manager cannot start this actual destination.

User response:

Exit from the InfoPrint Manager SMIT panels, and return to the AIX command prompt. Check that the actual destination profile file exists and that the file is located in the correct directory. If the file does not exist, create a new actual destination profile file. To create the new profile, edit the /etc/qconfig file, and delete the references to the print queue and devices associated with the actual destination whose profile file is missing. Type smit psfcfg at the command prompt to access the InfoPrint Manager SMIT configuration panels, and use the appropriate InfoPrint Manager SMIT panels, based on the type of actual destination, to add the actual destination again. Adding the actual destination creates a new actual destination profile.

0420-038

ERROR: InfoPrint Manager cannot read the actual destination profile ____.

Explanation:

InfoPrint Manager opened the actual destination profile that contains information about the actual destination. However, the contents of the file are damaged, and InfoPrint Manager cannot read the file.

System action:

InfoPrint Manager cannot start this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-039

The copies value ____ specified for this print job is not valid. InfoPrint Manager will use a value of 1.

Explanation:

Valid values for the copy count are in the range of 1 to 255. The copy count value specified with this print request was not within this range.

System action:

InfoPrint Manager ignores the value specified for the number of copies, uses the default value of 1, and continues processing the print job.

User response:

If you need more than one copy, submit the job again, specifying a valid number of copies.

0420-040

The data check value ____ specified for this print job is not valid.

Explanation:

The print request specified a value for data check (DATACK) that was not valid. The valid values are: BLOCK, UNBLOCK, BLKPOS, and BLKCHAR.

System action:

InfoPrint Manager ignores the specified value and uses the default value of BLOCK. This prevents positioning errors and invalid character errors from being reported.

User response:

Check the printed output, and determine if it is acceptable. If it is not, specify a valid data check value and submit the job again.

0420-041

No Job ID parameter was specified for this print job. The Job ID is now zero.

Explanation:

The spooler did not assign a Job ID for the print job.

System action:

The Job ID defaults to zero and processing of the job continues.

User response:

Use local problem-reporting procedures to report this message.

0420-042

The message count value ____ specified for this print job is not valid. InfoPrint Manager will use a value of 9999.

Explanation:

Valid message count values are in the range of 0 to 9999. A 0 value specifies that no messages print; a 9999 value specifies that all messages print. The message count value specified with the print request was not within this range.

System action:

InfoPrint Manager ignores the value specified for the message count, uses the default value of 9999, and continues processing the print job.

User response:

The message count can be specified from the command line with the msgcount keyword or from the SMIT Start an InfoPrint Manager Job Script panel with the Number of MESSAGES to print entry field. Select a value between 0 and 9999 when specifying a message count with a print request.

0420-043

The message level value ____ specified for this print job is not valid. Message level zero will be used.

Explanation:

.* NOT USED IN InfoPrint Manager. You submitted a print request for an InfoPrint Manager destination. However, you used a command other than enq -o or the InfoPrint Manager SMIT panels, or you aren't using the default AIX spooler. Your command specified a message level value that is not between 0 and 16.

System action:

InfoPrint Manager ignores the specified value and uses the default value of 0. Processing of the print job continues.

User response:

Try to find out why your print submission command is not working properly.

0420-044

An attempt was made to use a file stack that was not initialized.

Explanation:

An attempt was made to use an internal InfoPrint Manager control structure, but the control structure was not initialized.

System action:

InfoPrint Manager automatically initializes the control structure and continues processing the print job. If the control structure's function is to end a process, InfoPrint Manager recognizes that a canceled state of a control structure is the same as the state of a control structure that has not been initialized and ignores the request.

User response:

This is an informational message; no response is required.

0420-045

An attempt was made to initialize a file stack that was already initialized.

Explanation:

An attempt was made to initialize an internal InfoPrint Manager control structure, but the control structure was already initialized.

System action:

InfoPrint Manager recognizes that the control structure is already initialized and continues processing the print job.

User response:

This is an informational message; no response is required.

0420-046

An attempt to initialize a file stack list was not successful.

Explanation:

The InfoPrint Manager internal list function did not return the required control structure during the initialization phase of this process.

System action:

InfoPrint Manager ends this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-047

An attempt was made to use an object stack that was not initialized.

Explanation:

An attempt was made to use an internal InfoPrint Manager control structure, but the control structure was not initialized.

System action:

InfoPrint Manager writes this error to the error log and continues processing the print job.

User response:

This is an informational message; no response is required.

0420-048

The actual destination reported a paper length check. Adjust or change the print media to correct this condition.

Explanation:

The actual destination specified in the accompanying message reported a paper length check error.

System action:

After the actual destination problem is corrected, InfoPrint Manager recovers and printing continues.

User response:

Follow the instructions in the documentation for the actual destination to correct this problem.

0420-050

Unable to activate a setup name requested by an ASN command.

Explanation:

An Activate Setup Name (ASN) command requested a supported setup name, but the printer cannot activate the setup name without an operator intervention.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint stops processing the file.

User response:

Activate the desired setup name and resubmit the file.

0420-051

An attempt to add an item to a file stack was not successful.

Explanation:

An attempt was made to add an item to an internal InfoPrint Manager control structure, but the add process was not successful.

System action:

InfoPrint Manager ends this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-052

ERROR: The device support process ended unexpectedly. Return code=____.

Explanation:

The device support process of InfoPrint Manager has ended when it was not expected to end.

System action:

The secondary process ends. The primary process will time out while waiting for the secondary process. InfoPrint Manager logs the error and ends this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message and the return code it contains.

0420-053

ERROR: A pre-processing or post-processing device that is connected to the actual destination is overloaded.

Explanation:

A pre- or post-processing-device overload means that the device was not able to keep up with the printing requirements of a page.

System action:

InfoPrint Manager recovers from the point of the error, and printing continues.

User response:

Examine the printed output to determine if it is acceptable. If it is not acceptable, simplify the pages that did not print. If the pages still do not print correctly, then consult the pre- or post-processing device documentation for proper procedures.

0420-054

The Activate Setup Name command was not successful.

Explanation:

An Activate Setup Name command was issued, but the specified setup name was not activated and the printer did not specify the reason.

System action:

The actual destination profile controls the continuation of the print request. The default action is to report the error(s) and stop processing the file. InfoPrint Manager stops processing the print job.

User response:

Resubmit the file. If the problem persists, contact your service representative.

0420-055

The actual destination output bin is full; empty the output bin.

Explanation:

The actual destination output bin is full and cannot accept any more printed output.

System action:

After the output bin is emptied, InfoPrint Manager recovers and printing continues.

User response:

Unload the actual destination output bin.

0420-056

An object stack list cannot be initialized.

Explanation:

The InfoPrint Manager internal list function did not return the required control structure during the initialization phase of this process. The required internal control structure could not be initialized.

System action:

InfoPrint Manager ends this InfoPrint Manager instance.

User response:

Use local problem-reporting procedures to report this message.

0420-057

A message was issued with too many message inserts.

Explanation:

An InfoPrint Manager message was issued with more than the maximum number of nine (9) message inserts.

System action:

InfoPrint Manager recognizes and reports the first nine message inserts in the message and continues processing the print job.

User response:

This is an informational message; no response is required.

0420-058

The actual destination is out of paper in the primary bin; add paper.

Explanation:

The actual destination is out of paper in the primary bin, and printing cannot continue.

System action:

After the primary bin is filled, InfoPrint Manager recovers and printing continues.

User response:

Add paper to the primary bin of the actual destination.

0420-059

The actual destination reported that a medium that is not valid has been selected for duplexing. Change the media in the actual destination to one that supports duplex printing.

Explanation:

The actual destination reports this condition when a medium that is not valid for duplexing is selected for duplex printing.

System action:

After the actual destination problem is corrected, InfoPrint Manager recovers and printing continues.

User response:

Change the media loaded in the actual destination to one that can be duplexed.

0420-060

The error occurred with the object type ____ with token name ____.

Explanation:

This message contains information that supplements other error messages in this error message group. Several messages of this type can occur, reflecting the hierarchical nature of the AFP data stream. Each token name is represented using the standard ASCII character set. EBCDIC token names are translated to ASCII for display purposes. If a structured field contains a token name that cannot be displayed using the standard ASCII character set, a blank identifier will appear in the message insert. For example, a token name of X'FFFFFFFFFFFFFFFF' will display as ' ' because X'FF' does not represent a graphic character in the standard ASCII character set.

System action:

See the system actions for other error messages in this message group.

User response:

See the responses for other error messages in this message group.

0420-061

The actual destination is out of fuser oil; add fuser oil.

Explanation:

The actual destination is out of fuser oil.

System action:

After fuser oil is added, InfoPrint Manager recovers and printing continues.

User response:

Add fuser oil to the actual destination.

0420-062

The actual destination is out of one or more printer supplies.

Explanation:

The actual destination is out of one or more printer supplies.

System action:

After toner is added, InfoPrint Manager recovers and printing continues.

User response:

Refill or replace the printer supply on the actual destination.

0420-063

The printer does not support Setup Name (X'9E') triplet.

Explanation:

InfoPrint found a Setup Name (X'9E') triplet or a setup name was specified in the print submission command, but the actual destination does not support Setup Name (X'9E') triplet. Processing stops.

System action:

The actual destination profile specifies to stop processing the file. The default action is to report the error(s) and stop processing the file.