Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat

This section describes the hardware and software requirements for the computer that you install RICOH ProcessDirector Plug-in for Adobe Acrobat on. The plug-in is included with the PDF Document Support feature.

Hardware requirements

The system hardware requirements for the computer that RICOH ProcessDirector Plug-in for Adobe Acrobat is installed on are:

  • Monitor resolution of 1024 by 768 pixels or higher
  • A minimum of 2 GB RAM

Depending on the number of documents you process, additional free hard-drive space and memory might be required.

Operating system and software requirements

RICOH ProcessDirector Plug-in for Adobe Acrobat requires one of these operating systems:

  • Windows 10
  • Windows 11 Pro
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

RICOH ProcessDirector Plug-in for Adobe Acrobat requires this software:

  • Java Runtime Environment (JRE) (Version 1.8) as your system default version of JRE
      Note:
    • When both 32-bit and 64-bit versions of JRE are installed, RICOH ProcessDirector Plug-in for Adobe Acrobat uses the 64-bit version. If the 64-bit version is JRE 1.7 and the 32–bit version is JRE 1.8, you see an error message because the 1.7 version of the JRE is invalid. Install the 64-bit version of JRE 1.8.
  • Adobe Acrobat X (Version 10.1.1 or higher), XI, 2017, Pro 2020, or Pro DC
      Note:
    • Acrobat cannot be installed in a directory path that contains non-English Unicode characters.