Reliable management of the print environment

With InfoPrint Manager, you can manage printers and devices from a single point of control. You can track and manage jobs across your enterprise from job submission to printed output. When output does not print, operators no longer have to determine whether a spool request was generated. Instead of having to walk over to the printer, they can use the InfoPrint Manager graphical user interface (GUI) to pinpoint where in the process the job is delayed and determine the appropriate action to resolve the problem. InfoPrint Manager provides automatic workload balancing among printers that you have defined with the same characteristics. For more information about how to configure printers and monitor printing across an installation, see RICOH InfoPrint Manager for AIX: Procedures, RICOH InfoPrint Manager for Linux: Procedures, or RICOH InfoPrint Manager for Windows: Procedures.

The InfoPrint Manager SAP OMS support also lets you easily:

  • Switch the InfoPrint Manager system to which you are sending jobs
  • Send jobs to multiple InfoPrint Manager systems
  • Failover to other InfoPrint Manager servers in the same InfoPrint Manager system

Parent topic: Overview of the SAP R/3 print feature