InfoPrint Manager Electronic Software Distribution

InfoPrint Manager implemented Electronic Software Distribution (ESD), a solution intended to facilitate the product entitlement and distribution flow while allowing you to try the product before purchasing it, preventing unauthorized use. There are other benefits of electronic software distribution, such as faster delivery and better control and management of your InfoPrint Manager licenses. The product can run now in one of the two ways: either as trial or a registered version.

Obtaining a trial version of InfoPrint Manager has never been easier. To download your installation kit for one of the supported platforms (AIX, Linux, or Windows), go to: http://rpp.ricoh-usa.com/products/software/manage/infoprint-manager. Click on the Request trial software link, enter the required information, and click Submit. You can try the product for a period of 60 days after which the product stops functioning. Converting InfoPrint Manager from a trial version to a registered version is possible at any time, without requiring reinstallation of the product, even after the evaluation period has ended.

You can install InfoPrint Manager in trial mode on multiple machines from the same installation kit. Once the trial period expires, you cannot re-install InfoPrint Manager in trial mode on the same machine.

The InfoPrint Manager Base Server and the following features are available for your evaluation:

  • InfoPrint Manager AFP2PDF Feature
  • InfoPrint Manager Pull Print Feature
  • InfoPrint Manager SAP Print Feature
  • Linux Mobile Secure Print
  • InfoPrint Transform Manager Feature

For more details about the evaluation license, go to: http://rpp.ricoh-usa.com/support/warranty-and-licensing.

If you decided to register your InfoPrint Manager product, you must purchase a valid license key specific for the base server and optionally for the separately priced features available. The initial purchase of the InfoPrint Manager licenses gives you a perpetual license and a one year maintenance license for the base server and for the optional features you have chosen to purchase. Perpetual and license keys maintenance for base server and features are usually bundled into a single license key file.

There are three types of registration license keys:

Perpetual
The perpetual license has an unlimited period of usage and insures your Infoprint Manager software continues to run, even if the maintenance license expired.
Maintenance
The maintenance license expires after 1, 2, 3, 4, or 5 years, depending on which license you purchased.

Note: InfoPrint Manager does not check for feature maintenance keys during runtime.

Cold backup
The cold backup license is a special perpetual license available for an unlimited period of usage, for backup purposes of a production license. For more details about this type of license, contact your Ricoh sales representative.
Important: The perpetual, maintenance, and cold backup license keys are generated using the fingerprint (hardware signature) of the server where InfoPrint Manager will run. In other words, you cannot use a perpetual, maintenance, or cold backup license key on different servers than the one it was intended for. Also, modifying hardware components or the hostname of the server will alter the fingerprint, and as a consequence, the license will become invalid, causing InfoPrint Manager to run in grace mode for a period of 7 days. You must contact your local representative to receive a new license key before the grace period expires. Otherwise the InfoPrint Manager software will stop running on your system when the grace period ends.
Enterprise License
The enterprise license allows you to make multiple installations on different machines using the same perpetual, maintenance, and cold backup license key, regardless of the fingerprint of the server. To find out if you are eligible for the enterprise license, contact your Ricoh sales representative.

After purchasing the product and feature licenses that you have chosen, Ricoh sends an email with EMS - Entitlement Certificate in the subject line to the email address provided when the order was placed. This email contains your Entitlement ID (EID). You can use the self-service web page at: https://www.ricohsoftware-entitlements.com to generate your license keys using the fingerprint of the machine you intend to run InfoPrint Manager on and download the license keys needed for product registration. You can login on the self-service web page by using your Entitlement ID, User ID, or Product Key. As a new customer, you will most likely be using the Entitlement ID. The Entitlement ID is only used to identify what you have purchased.

To register your product, if you have not installed it yet, during the installation process of the InfoPrint Manager software, choose the path to register the product "I have purchased this product and I want to register it". You have two options, if your server is connected to the Internet, you can chose to register automatically using your Entitlement ID, or otherwise, you can register manually providing the path to your license key file downloaded from the self-service site. In order to generate your license key, capture the machine fingerprint displayed on the installer panel during installation, login on the self-service site, generate and download the product license key.

To register your product from an existing trial installation, start the License Key Management Application (LKMA) available with the base server and choose the path to register the product "I have purchased this product and I want to register it". You have two options, if your server is connected to the Internet, you can chose to register automatically using your Entitlement ID, or otherwise, you can register manually providing the path to your license key file downloaded from the self-service site.

For more information about the License Key Management Application or how to register your InfoPrint Manager software using the LKMA, see InfoPrint Manager for Linux: Getting Started.

The InfoPrint Manager Base Server and the following features are available for your purchase using the electronic software distribution license keys:

  • InfoPrint Manager AFP2PDF Feature
  • InfoPrint Manager Japanese PostScript Fonts Feature
  • InfoPrint Manager PPFA Feature
  • InfoPrint Manager Pull Print Feature
  • Linux Mobile Secure Print
  • InfoPrint Manager SAP Print Feature
  • InfoPrint Manager Workgroup Printer Feature
  • InfoPrint Manager Low Speed Printer Feature
  • InfoPrint Manager Medium Speed Printer Feature
  • InfoPrint Manager High Speed Printer Feature
  • InfoPrint Manager Ultra High Speed Printer Feature
  • InfoPrint Manager InfoPrint 4247 Feature
  • InfoPrint Transform Manager Feature

To understand the use of the features, see Reviewing software components.