Planning how to process orders from your MarcomCentral store

Later, you map the XML elements to order and job properties in an order property mapping object.

For reference, this table lists the MarcomCentral XML elements for orders that are mapped to RICOH ProcessDirector order and job properties in the MarcomOrderSample property mapping object.

Keep in mind this information about RICOH ProcessDirector properties as you think about your mappings:

• These order properties are supplied with the Order Management feature:
  • Copies (Order.Copies)
  • Customer (Order.Customer)
  • Description (Order.Description)
  • Due date (Order.DueDate)
  • External order reference (Order.Reference)
  • Order priority (Order.Priority)
  • Time zone (Order.DueTimezone)

  The values of Order priority, Customer, and Copies are copied into the corresponding job properties when a job is added to an order.

• Two job properties for order information are supplied with the MarcomCentral Connect feature: MarcomCentral order number and MarcomCentral order ID.

• Two job properties for job ticket information are supplied with the MarcomCentral Connect feature: MarcomCentral job ticket ID and MarcomCentral product type.

• For a list of all job properties supplied with the base product, see the related reference about database property names for jobs.

• RICOH ProcessDirector supplies a variety of generic job properties that can store text, integers, and numbers (including fractional numbers such as 8.5 or 9.725). These properties have names like Custom 1, Custom Integer 1, and Custom number 1.

  • If one workflow processes order jobs and another workflow processes ticket jobs, you can use a custom job property for different purposes in each workflow. For example, you can use the Custom 1 property for the shipping address of an order in the workflow for order jobs. You can use the Custom 1 property for the SKU description in the workflow for ticket jobs.

  • You cannot use the same custom job property for different purposes within the same workflow. For example, you use the Custom 1 property for the SKU description in the job ticket workflow. If you also use the Custom 1 property to provide packaging information in the job ticket workflow, the packaging information overwrites the SKU description.

• If you prefer to create your own custom job properties, so you can use properties whose names are more recognizable in your environment, you can define them on the Administration tab.

Create a table similar to the one below to record the MarcomCentral order elements to map to RICOH ProcessDirector order and job properties. Add as many rows as needed.

Consider whether you want to report status only for some workflows or items. You can use any job property or combination of job properties to trigger the notification to MarcomCentral.