Troubleshooting If you encounter problems while you are working with RICOH ProcessDirector, you might be able to use these topics to help solve them. In this section: ProblemsThese topics describe specific problems that you might encounter and how to correct them. Messages in RICOH ProcessDirectorMessages from different RICOH ProcessDirector devices and components, and messages from external programs that RICOH ProcessDirector works with, can help solve problems that arise during processing. Parent topic: Troubleshooting and support