RICOH Predictive Insight (formerly RICOH Supervisor™)

Various components of RICOH Predictive Insight have been updated to address CVE-2021-44228 and CVE-2021-45046.

Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide, and released this statement to our customers.

    Important:
  • January 6, 2021:
    • RICOH Predictive Insight has been updated to use log4j version 2.17.1, to address further vulnerabilities.
    • RICOH Data Collector has released an updated version of the client package that uses log4j version 2.17.1.

      Follow the usual procedures to download and install the updated RICOH Data Collector software on your systems.

  • December 20, 2021:
    • RICOH Predictive Insight has been updated to use log4j version 2.16, which addresses these security vulnerabilities.
    • RICOH Data Collector has released an updated version of the client package to mitigate these vulnerabilities.

      Follow the usual procedures to download and install the updated RICOH Data Collector software on your systems.