RICOH Supervisor™

Various components of RICOH Supervisor have been updated to address CVE-2021-44228 and CVE-2021-45046.

Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide, and released this statement to our customers.

    Important:
  • January 6, 2021:
    • RICOH Supervisor has been updated to use log4j version 2.17.1, to address further vulnerabilities.
    • RICOH Supervisor Data Collector has released an updated version of the client package that uses log4j version 2.17.1.

      Follow the usual procedures to download and install the updated RICOH Supervisor Data Collector software on your systems.

  • December 20, 2021:
    • RICOH Supervisor has been updated to use log4j version 2.16, which addresses these security vulnerabilities.
    • RICOH Supervisor Data Collector has released an updated version of the client package to mitigate these vulnerabilities.

      Follow the usual procedures to download and install the updated RICOH Supervisor Data Collector software on your systems.