Troubleshooting

If you submit a job that requests a media type that isn't listed as ready in the server, the job icon will turn red. To print the job:

  1. Change the snapshot on the printer.
  2. In the InfoPrint Manager GUI, highlight the printer, then click Printer → Change Media.
  3. On the Media Ready tab of the Change Media dialog, change the values to the media you want to use.
  4. Click OK.

Once the Media Ready value is reset, jobs that request the changed media type will start to print.

Parent topic: Using Submit Express to send jobs