Downloading installation files

If you do not have installation discs, use this procedure to download ISO images or a TAR file package.
To download installation files:
  1. In a web browser, open this page: https://dl.ricohsoftware.com/
  2. Click Software Downloads, enter your Entitlement ID, and click Submit.
  3. Under Product Downloads in this EID, click the title of the base product that you want to download.
    Note: For information about using ISO files to install software, click Working with ISO files on the right side of the Web page.
  4. After each file downloads, validate its MD5 checksum to the value shown on the Web page. Use this command, substituting the name of the file for ProductUpdate.iso:
    • csum -h MD5 ProductUpdate.iso

    If the checksum does not match, download the file again.

  5. If you need to install a Ricoh Transform feature, click the feature and save its ISO file to your computer.
  6. Optional: If you downloaded the ISO image for the base product, burn the base product ISO file onto a blank dual-layer DVD. Burn the ISO file for each separately downloaded feature onto its own blank CD or DVD. If you have software that allows you to mount an ISO file, you do not have to burn the images to physical media.
You are now ready to use the installation program to install RICOH ProcessDirector. If you want to install from the downloaded TAR file or from a DVD drive on the primary server, continue with Installing the base product. For a DVD installation where you want to copy the installers to a staging location on this computer or somewhere else on your network, continue with Installing from a remote directory.
Parent topic: Installing