Installing the base product

Before you begin, make sure that you have verified all the prerequisites for your configuration as listed in Planning for installation and Preparing the primary computer for installation.

To install the base product:
  1. Log in as the root user.
      Important:
    • You must log in as a user with UID 0. If you must log in as a different user, you can use sudo su - or su - to become the root user. However, do not use sudo or the su command in any other way to become the root user.
  2. Open a command line and enter this command to make sure you are in the root directory:
    • cd /
  3. If you have downloaded the base product TAR file, skip to step .
  4. Insert the base product DVD in the drive.
  5. If you already have a CD file system defined (named /cdrom, for example), you can insert the disk and enter:
    • mount /cdrom
    To determine whether or not you already have a file system defined, enter:
    • /usr/sbin/lsfs | grep cdrfs | awk ‘{print $3}’
  6. If you do not have a CD file system present, you can create one.
    1. Determine the name of the CD device by entering:
      lsdev -Cc cdrom
    2. Create the CD file system for device ‘cd0’ at mount point ‘/cdrom’ by entering:
      /usr/sbin/crfs -v cdrfs -p ro -d’cd0 -m’/cdrom’
  7. If you downloaded the TAR file, go to the folder where you downloaded the TAR file, otherwise skip to step .
    cd /<tar file download directory>
  8. To expand the TAR file, enter:
    tar -xvf <tar file name>
  9. To start the installer, enter:
    • For a DVD or ISO-based installation:
      • /cdrom/setup
    • For a TAR-based installation:
      • /<tar file download directory>/setup

    The installer starts and displays the Introduction screen. Select the appropriate language for the installer to use and then click OK.

  10. Follow the instructions in the installer.

    The installer verifies many of the prerequisites for the system. If it finds any problems, it lists them for you. You cannot proceed until you correct them. After you fix the issues, verify the prerequisites again by returning to the Prerequisite Verification window. Click Previous in the installer or type back in console mode, then continue with the installer.

      Important:
    • After you verify all the prerequisites, click Cancel to change a previous entry and begin the installation process again. Clicking the Previous button sometimes causes problems.

  11. Review and accept the license and maintenance agreements.
  12. You can choose the name that you want to use for the RICOH ProcessDirector system user or you can use the default name. This is the user that RICOH ProcessDirector runs under. The default system user is aiw1.
      Note:
    • All user IDs and group names must be 1-8 characters because of a restriction in DB2.

    Enter a name for the user. If the installer finds that the user already exists on the system, it asks if you want to use that user. If you did not create the user, choose No and enter a different name. If the installer does not find the user on the system, the installer creates it.

  13. Enter the security group to use as the primary group for the system user, the UID and GID numbers for the user and group, and the home directory for the system user. The default values are shown in the installer, but you can change them.
    If you created the user and group before you started the installer, you are not asked for these values.
  14. Choose a password for the system user and enter it twice. Remember this password; you need it later when you have to log in as the system user. If you created the user before you started the installer, you are not asked for the password.
  15. Choose the language that you want the system user to use. This language determines the language used for some messages, even if you set the browser for the user interface to a different language.
  16. Choose the DB2 configuration that you want to use.
    If you choose DB2 installed on a different server, the next window shows any DB2 clients that are installed on the system. Choose the one that you want to use.
  17. Enter values for the users and groups that DB2 requires, along with any other instance information requested.
    The users and groups vary based on the DB2 configuration that you use:
    • The RICOH ProcessDirector version of DB2 requires an instance user, a fenced user, and their corresponding groups.
    • A separate copy of DB2 installed on the same computer as the base product requires an instance user, a fenced user, and their corresponding groups.
    • A separate copy of DB2 installed on a different computer requires an instance user and group for the DB2 client on the primary computer, and an instance user, a fenced user, and their corresponding groups for the DB2 server on the other computer.

      You created these users and groups when you installed and configured the DB2 client and server in Installing and configuring your own copy of DB2 on a different computer.

      Note:
    • All user IDs and group names must be 1-8 characters because of a restriction in DB2.

    If you created the users and groups before you started the installer, make sure you use the correct values.

  18. Review the pre-installation summary and click Install to start installing.
  19. Click Done to complete the installation.
    If you're upgrading to the current version, skip this step and return to Upgrading to the current version on the same computer.
  20. On the command line, type this command to return to the root directory:
    • cd /
  21. If you have installed from a DVD, eject the disc.
  22. If you see error messages, view the installation logs in the /opt/infoprint/ippd/logs directory and contact Software Support.
  23. Reboot the system.
  24. Continue with Logging in for the first time.
      Note:
    • Your software installs in trial mode. The trial license expires after 60 days. For more information about obtaining and installing license keys, see Downloading and installing license keys.