Preparing the primary computer for installation

    Important:
  • Although the Secondary Server feature is not mandatory to be at the same code level as the base product, we recommend checking and upgrading the secondary server too when the primary server is upgraded. To determine the level of code that is installed on either computer, enter this command:
    • echo $AIW_VERSION
    Note:
  • In addition to RICOH ProcessDirector, this software is installed or upgraded if it is not already present on the AIX system:
    • RPM installp package (Rpm.rte 3.0.5.52 or higher)
  • During the installation, the RICOH ProcessDirector license files are copied to the /opt/infoprint/ippd/base/license directory.
  • If you are using a copy of DB2 installed on a different computer instead of the version of DB2 that is included with RICOH ProcessDirector, make sure that you complete Installing and configuring your own copy of DB2 on a different computer before you start this procedure.
  • Setting the umask to use strict permissions might cause read or write issues on the installation folder. Therefore we recommend setting umax to 022, the default set of permissions.
To prepare the primary computer:
  1. Make sure that the planning checklist is complete and the required hardware and software are available and installed. See Planning for installation.
  2. Make sure that /etc/hosts on this computer has an entry for its IP address and the fully qualified host name.
  3. Log in as the root user.
      Important:
    • You must log in as a user with UID 0. If you must log in as a different user, you can use sudo su - or su - to become the root user. However, do not use sudo or the su command in any other way to become the root user.
  4. If you are going to download a TAR file for installation, create a separate directory to hold the TAR file and its expanded contents. Use an obvious name like tardownload for clarity and easy identification.
    • mkdir <tar file download location>
  5. Make sure that the user process resource limit for file size is set to unlimited.
    1. Open a command line and type this command:
      • ulimit -a
    2. If the value for file(blocks) is unlimited, you can continue setting the default shell for the root user to Korn shell, described below. If the value is different, change it.
    3. Go to the /etc/security directory and open the limits file with a text editor.
    4. Edit the limits file like this:
      • fsize = -1
      • core = -1
      • cpu = -1
      • data = -1
      • rss = -1
      • stack = -1
      • nofiles = -1
    5. Save the file and exit the editor.
  6. Make sure that the maxuproc value is set to at least 4096.
    This value is adequate for most installations, but requirements vary based on the number of programs running on your system. After the system is installed and running, work with your AIX system administrator to verify that the setting is appropriate for your environment.
    1. Open a command line and type this command:
      • /usr/sbin/lsattr -E -l sys0 | grep maxuproc
    2. If the value for maxuproc is less than 4096, type this command to increase it:
      • /usr/sbin/chdev -l sys0 -a maxuproc=4096
  7. Make sure that the default shell for the root user is set to Korn shell.
    1. Open a command line and type this command:
      • lsuser -a shell root
    2. If the results show: root shell=/usr/bin/ksh, the shell is set correctly and you can continue with checking to see whether DB2 or a DB2 client is installed on this computer, described below. If the results are different, change the default shell for the root user.
    3. To change the default shell, type this command:
      • chuser shell=/usr/bin/ksh root
  8. Check to see whether DB2 or a DB2 client is installed on this computer. Enter this command to see if a separate copy of DB2 or a DB2 client is installed:
    • /usr/local/bin/db2ls
    The results show whether DB2 is installed and the level of that installation. If there are no results, DB2 is not installed outside of RICOH ProcessDirector. If DB2 is installed, take one of the following actions to use either the installed copy or the RICOH ProcessDirector version.
    • If DB2 10.1 Fix Pack 5 or later, DB2 11.1 Fix Pack 1 or later, or DB2 11.5.8 or later is installed, continue installing RICOH ProcessDirector.
    • If DB2 10.1 or DB2 11.1 is installed but it is not at the Fix Pack level required, update DB2 to the required Fix Pack level. DB2 10.1 must be at Fix Pack 5 or later and DB2 11.1 must be at Fix Pack 1 or later.
  9. Disable your antivirus software. The DB2 that RICOH ProcessDirector installs is not supported on a system that has antivirus software running on it.
  10. If your IT department does not let you disable antivirus software, set up exceptions within your antivirus software for these paths:
    • /aiw/aiw1/db2
    • /aiw/aiw1/db2_logs
    • /aiw/aiw1/ext_db2 (if you have an older version of the Reports feature installed)
    • /home/aiwinst/sqllib
    • /opt/infoprint/ippd/db
    • /var/psf
Parent topic: Installing