Installing required software

RICOH ProcessDirector requires this software on the primary computer:

  • A supported Windows operating system
  • A supported database

    RICOH ProcessDirector uses a database to manage the flow of data. Two databases are supported:

    PostgreSQL
    The default database for RICOH ProcessDirector in version 3.12 and higher. You can choose to install the PostgreSQL version that comes with RICOH ProcessDirector or use you own version of PostgreSQL installed separately. The RICOH ProcessDirector installation program installs PostgreSQL on your system if you choose this option.
      Note:
    • If PostgreSQL version 15 is already installed on the system where you are installing RICOH ProcessDirector, RICOH ProcessDirector uses the version installed.
    For download and installation instructions, refer to these links:
    IBM DB2
    The default database for RICOH ProcessDirector in version 3.11.2 and lower and an alternate configuration for version 3.12 and higher.

These features require additional software:

  • PitStop Connect

    Enfocus PitStop Server 10 or higher on the primary computer.

  • FusionPro Connect

    FusionPro Server on the primary computer where RICOH ProcessDirector is installed.

  • Ultimate Impostrip® Connect

    Ultimate Impostrip® Automation or Scalable on the primary computer or on a separate Windows system.

      Note:
    • If your Windows computer runs in a language other than English, do not install Ultimate Impostrip® in the default install directory. The program does not work properly with non-English default install paths. We recommend installing Ultimate Impostrip® in C:\ImpostripOnDemand on non-English Windows computers.
  • Quadient Inspire Connect

    Quadient Inspire Designer V8 or higher.

  • The AFP Support feature includes RICOH Visual Workbench, a separate user interface that you can install on any Linux or Windows system in your network.

    Java 1.8 or later must be installed on the system that is used for RICOH Visual Workbench.

  • The PDF Document Support feature includes RICOH ProcessDirector Plug-in for Adobe Acrobat, a separate user interface that you can install on a Windows system in your network. Java 1.8 or later and Adobe Acrobat Pro 2020 or DC must be installed on the system that is used for RICOH ProcessDirector Plug-in for Adobe Acrobat.
  • RICOH Transform features

    Java Runtime Environment 1.4 or higher.

    WorldType Fonts version 8.13 for RICOH SAP to AFP files to transform correctly when IS/3 support is enabled.

  • Avanti Slingshot Connect

    Avanti Slingshot with the JDF Integration add-on installed on a primary computer.

Other required software:

  • A supported web browser

    A browser is required to open the RICOH ProcessDirector user interface, so it is required on any system that is used to access the user interface.

  • A PDF viewer

    A PDF viewer is used inside the RICOH ProcessDirector user interface to display the contents of print jobs. It should be installed on any system that is used to access the user interface, but it is not required. If you open the user interface from a computer that does not have a PDF viewer installed, you see an error message if you try to view a job. Using Adobe Reader is recommended as it provides the most functionality.