Installing a Windows Operating System

When you install a primary server on a Windows operating system, choose the correct mode to run in and open the correct ports in the firewall.

RICOH ProcessDirector can be installed on these operating systems:

  • Windows Server 2019 64-bit
  • Windows Server 2022 64-bit

To install a Windows operating system:

  • See the Windows documentation to install the appropriate operating system. When you are asked to choose 32-bit or 64-bit mode, choose 64-bit mode for the Windows operating system. RICOH ProcessDirector is not compatible with 32-bit mode.

    Make sure that User Account Control (UAC) is set to OFF. You can turn it back on when the installation is complete.

  • RICOH ProcessDirector supports both IPv4 and IPv6 protocols. If you use IPv4, IP addresses can be expressed using dotted-decimal addresses or the fully qualified host name. If you use IPv6, you must use the fully qualified host name of the server.
  • Create an administrator account specifically for RICOH ProcessDirector to run under. The account should not be connected to a specific person.
  • In your firewall, open any ports that RICOH ProcessDirector uses. You must open this port:
    • 15080 for inbound connections on the computer that RICOH ProcessDirector is installed on. Other computers use this port to connect to the RICOH ProcessDirector service.