Fixing a printer problem and starting to print again

Use this procedure when the printer stops printing because of a paper jam, "out of paper" error, or for some other reason.

  • Refer to the online help in the InfoPrint Manager GUI if you need instructions on completing any of these steps.
  1. If you want to print the entire job on the same printer it was printing on before, select the job in the job window and click Job → Release. The job will start printing from the first page.
  2. If you want to print the entire job on a different printer, skip to Before you Continue between steps 8 and 9 below.
  3. If you only want to print part of the job, figure out what page you want to start printing from.
    Important: If you do not want to start printing from the first page of the job, be careful when you select which page to start with. Duplex and n-up jobs can be confusing because you have to start printing with the first page on the front side of the sheet of paper. If you do not choose the correct start page, the job will print, but the sequence will probably be wrong.

    For example, if you are printing a 2–up duplex job, each sheet of paper actually has four pages printed on it, like this:

    2–up duplex print job: front and back views

      Front of sheet Back of sheet
    Sheet one