Fixing more complicated problems

Use this procedure when the problem is more difficult to fix or if you have to reprint numerous pages of a job.

  1. Open the InfoPrint Manager GUI.
  2. Find the InfoPrint Manager printer (also called an actual destination) that sends jobs to that printer and select it.
  3. Use the GUI to disable the printer.

    The printer won't be able to accept any print jobs until you enable it again.

  4. If the printer stopped printing in the middle of a job, find that job in the GUI and select it.
  5. With the job selected, click Job → Hold.
    Note: If the Hold item does not appear in the Job menu, use Add/Remove Menu Items to add it.
  6. Click OK.

    The job will stop printin