Downloading RICOH Cloud Connector

You can download the latest version of RICOH Cloud Connector from the Subscriptions or Connectors tab of RICOH Account Administration.

You can use Cloud Connector with the latest versions of these browsers:

  • Mozilla Firefox
  • Google Chrome
  • Microsoft Edge

Before downloading Cloud Connector, make sure that these conditions are met:
  • You have access to RICOH Account Administration.
  • You have write permission on the default installation location:
    • %ProgramData%\RICOH\Cloud Connector\ for Windows, or
    • /var/RICOH/Cloud Connector/ for Linux.
  • If you choose a different installation path, make sure that it exists and you have write permissions on it. If the directory exists, it must be empty.
To download RICOH Cloud Connector:
  1. Click Subscriptions in the left pane.
    You see the links to the downloadable RICOH Cloud Connector packages for Windows and Linux.
  2. Download the package that is appropriate for your operating system and save it in a location where you have write and execute permissions.
    The name of the executable file is:
    • On Windows: ricoh-cloud-connector-win.exe
    • On Linux: ricoh-cloud-connector-linux.gz