Downloading installation files
- In a web browser, open this page: https://dl.ricohsoftware.com/
- Click Software Downloads, enter your Entitlement ID, and click Submit.
- Under Product Downloads in this EID, click the title of the base product that you want to download.Note: For information about using ISO files to install software, click Working with ISO files on the right side of the webpage.
- After each file downloads, validate its MD5 checksum to the value shown on the webpage.
Use this command, substituting the name of the file for ProductUpdate.iso:
- certutil -hashfile ProductUpdate.iso MD5
If the checksum does not match, download the file again.
- If you need to install a Ricoh Transform feature, click the feature and save its ISO file to your computer.
- Optional: Burn the base product ISO file onto a blank dual-layer DVD. Burn the ISO file for
each separately downloaded feature onto its own blank CD or DVD. Windows supporting mounting ISO files, so this step is not required.Note: CD and DVD burning programs can burn files in a variety of formats, including data, video, and audio. If you decide to create a DVD, choose the option for burning an ISO image. The options for burning data do not create a DVD or CD that you can use to install the software.
- If you want to install from a DVD drive on the primary computer, continue with Installing the base product.
- If you want to mount the ISO files, copy the files to the system where you plan to install RICOH ProcessDirector. Right-click the base product ISO file and choose Mount. Continue with Installing the base product.
- If you want to copy the installers to a staging location on this computer or somewhere else on your network, continue with Installing from a remote directory.