Starting and stopping the RICOH ProcessDirector service
The RICOH ProcessDirector service includes all components needed to process jobs through workflow, such as
the primary server, local secondary servers, the UI application, and the information
center. By default, the RICOH ProcessDirector service starts automatically when the system starts.
- Note:
- While stopping the service does shut down RICOH ProcessDirector, in some situations, additional steps are required to ensure that all processing
ends. These situations include:
- Applying updates to the operating system.
- Reworking the file system that contains /aiw. For example, moving the file system to a new storage unit.
- Running a full storage backup. For example, shutting everything down so that data transfers do not occur during the backup.
- If you need to shut down all processing, do the optional steps as needed for your environment.
To start or stop the RICOH ProcessDirector service:
- Open the Windows Control Panel.
- Click Administrative Tools.
- Double-click Services.
- Select RICOH ProcessDirector. In the Action menu:
-
Click Stop if the service is currently running.
-
Click Start to start the service.
-
- Optional: To stop other related services that are running, right-click these services and select
Stop:
- RPDPStgreSQL, only exists if you run in a PostgreSQL configuration.
- RPDHistoryPostgreSQL, only exists if you have the Reports feature with an older version of RICOH ProcessDirector and you upgrade to a newer version.
- DB2 Services, only exist if you run in a DB2 configuration. The services might include:
- ITM GUI and ITMServer, only exist if a Transform Feature is installed.
- Optional: If you have the AFP Support feature installed, you need to stop PSF print driver. Click CTRL + Alt + Delete and select . Right-click the psfapid.exe and select End Task.