Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat

This section describes the hardware and software requirements for the computer that you install RICOH ProcessDirector Plug-in for Adobe Acrobat on. The plug-in is included with the PDF Document Support feature.

Hardware requirements

The system hardware requirements for the computer that RICOH ProcessDirector Plug-in for Adobe Acrobat is installed on are:

  • Monitor resolution of 1024 by 768 pixels or higher
  • A minimum of 2 GB RAM

Depending on the number of documents you process, additional free hard-drive space and memory might be required.

Operating system and software requirements

RICOH ProcessDirector Plug-in for Adobe Acrobat requires one of these operating systems:

  • Windows 10
  • Windows 11 Pro
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

RICOH ProcessDirector Plug-in for Adobe Acrobat requires this software:

  • Java Runtime Environment (JRE) 1.8 (Java Version 8)
    • You must install the JRE, not the Java Development Kit (JDK).
    • We strongly recommend using the 64-bit version of the JRE you choose.
    • RICOH ProcessDirector Plug-in for Adobe Acrobat supports both the Oracle Java and OpenJDK (Hotspot) JREs at Version 8.
      Note: Neither RICOH ProcessDirector nor the Plug-in install Java on your system. You must install a supported Java version for the Plug-in to use.

      If you install the OpenJDK JRE (Hotspot), you must choose the option to install with a custom setup, not the default setup. In the list of features to install, find JavaSoft (Oracle) registry keys and select the option to install that feature on the local hard drive.

  • Adobe Acrobat Pro 2020 or Pro DC
      Note:
    • Acrobat cannot be installed in a directory path that contains non-English Unicode characters.

Parent topic: Installing RICOH ProcessDirector Plug-in for Adobe Acrobat